Win 7 crashing need reboot cause event 41

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  1. Posts : 21
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    Win 7 crashing need reboot cause event 41


    Recently restored a back up of my c drive. Image was checked and verified before restoring. Now windows is randomly crashing requiring a reboot. Checked event viewer and noticed event 41 coincided with the crashes . No particular app or or action seems to trigger this also have run MSE and malwarebytes and both say things are fine . Any and all help in trying to sole this will be much appreciated. Thank you.
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  2. Posts : 21
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #2

    No Help ????
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  3. Posts : 21
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #3

    Please !! really need help
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  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #4

    Is Windows fully updated?
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  5. Posts : 21
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #5

    yes
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  6. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #6

    Can I ask why you decided to restore an earlier image? Are you overclocking any components?

    Please provide screen capture of component temps. using HWInfo
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  7. Posts : 21
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #7

    Reason for installing back up was that I got some kind of virus or malware. It took out Malwarebytes and MSE. After checking google for solution to problem. Figured easiest way was to install a back up. Backup was from ShadowProtect.
    Yes I do overclock. I have tried running at default but problem seems to persist no matter the clock
      My Computer


  8. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #8

    OK. Can you please run TDSSKiller and report back the findings:

    http://support.kaspersky.com/viruses/disinfection/5350
      My Computer


  9. Posts : 21
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #9

    No threats found
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  10. Posts : 21
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #10

    @Golden Are you coming back ????
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