Sudden BSOD (wife cleared screen so I don't have more info)


  1. Posts : 113
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    Sudden BSOD (wife cleared screen so I don't have more info)


    Wife got BSOD on her Windows 7 Pro X64 system.
    Unfortunately she restarted before letting me know.
    Hopefully all the relevant info will be in the diagnostic file.
      My Computer


  2. Posts : 26,869
    Windows 11 Pro
       #2

    HairyScot, you have actually had 5 of them dating back to 2012. all but 2 of them, including the most current one, were caused by
    Code:
     NEOFLTR_650_15551
    start             end                 module name
    fffff880`00dad000 fffff880`00dc9000   NEOFLTR_650_15551 T (no symbols)           
        Loaded symbol image file: NEOFLTR_650_15551.SYS
        Image path: \??\C:\Windows\system32\Drivers\NEOFLTR_650_15551.SYS
        Image name: NEOFLTR_650_15551.SYS
        Timestamp:        Sat Apr 10 14:02:01 2010 (4BC0CB29)
        CheckSum:         00025459
        ImageSize:        0001C000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Which is much of the same problem you had in your 2013 thread (BSOD while playing Free Cell). The driver date has not changed from that time and needs updating.
      My Computer


  3. Posts : 113
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #3

    essenbe said:
    HairyScot, you have actually had 5 of them dating back to 2012. all but 2 of them, including the most current one, were caused by
    Code:
     NEOFLTR_650_15551
    start             end                 module name
    fffff880`00dad000 fffff880`00dc9000   NEOFLTR_650_15551 T (no symbols)           
        Loaded symbol image file: NEOFLTR_650_15551.SYS
        Image path: \??\C:\Windows\system32\Drivers\NEOFLTR_650_15551.SYS
        Image name: NEOFLTR_650_15551.SYS
        Timestamp:        Sat Apr 10 14:02:01 2010 (4BC0CB29)
        CheckSum:         00025459
        ImageSize:        0001C000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Which is much of the same problem you had in your 2013 thread (BSOD while playing Free Cell). The driver date has not changed from that time and needs updating.
    Thank you.

    I'll look into getting that updated.
      My Computer


  4. Posts : 26,869
    Windows 11 Pro
       #4

    No problem. It seems like it has been causing problems for quite a while.
      My Computer


  5. Posts : 113
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #5

    essenbe said:
    No problem. It seems like it has been causing problems for quite a while.
    Worrying thing is that it's part of a Secure VPN Package supplied by a company for which she contracts.
      My Computer


  6. Posts : 26,869
    Windows 11 Pro
       #6

    I would feel certain they would know how to deal with it.
      My Computer


 

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