BSOD - NTOSKRNL.exe - Unknown cause


  1. Posts : 2
    Windows 7 Enterprise x64
       #1

    BSOD - NTOSKRNL.exe - Unknown cause


    Hi,

    I am trying to determine the cause of the BSOD.

    I work in IT as a Desktop Support Analyst and am having difficulties finding the root cause.

    Please take a look at the attached


    Thanks,
    Ryan
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck F4, {3, fffffa8007d10b30, fffffa8007d10e10, fffff80002fd0270}
    
    ----- ETW minidump data unavailable-----
    Probably caused by : csrss.exe
    
    Followup: MachineOwner
    ---------
    Unfortunately the .dmp files don't offer any clues as to the cause, but 0xF4's are usually indicative of a disk error. I recommend testing the disk using the short test in the DOS version of SeaTools, as explained here:
    SeaTools for DOS and Windows - How to Use
      My Computer


  3. Posts : 2
    Windows 7 Enterprise x64
    Thread Starter
       #3

    Hi,

    This is very odd.

    It passed the short test and SMART test.

    I have a Dell hub/docking station.
    It uses the DisplayLink driver.

    People are relaying that this driver causes issues (Simple google search).

    Not sure where to go with this.
      My Computer


 

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