Multiple BSOD per day on my laptop


  1. Posts : 4
    WIndows 7 Enterprise SP1 64-bit
       #1

    Multiple BSOD per day on my laptop


    Dear all,

    I am having multiple BSOD per day, and everytime it has another error message. I tried to debug using WinDbg tool kit, but I couldn't figure out what the problem is. At a very first sight it looks graphic drivers, but all drivers are upgraded.

    Also I have all Windows Update and updated most of the drivers using Lenovo Solution Center.

    I have zipped and attached the mini dumps per day for past week, I hope someone will be able to help me on this issue as it's driving me crazy!!!
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Post it following the Blue Screen of Death (BSOD) Posting Instructions.

    Attach the data with your next post.
      My Computer


  3. Posts : 4
    WIndows 7 Enterprise SP1 64-bit
    Thread Starter
       #3

    DM Log Collector


    I have followed the procedure and here attached is the result.
    Just as a comment, I cannot explain precisely when my BSOD happen as it's very random.

    Thanks again!!
    Isma
      My Computer


  4. Posts : 4
    WIndows 7 Enterprise SP1 64-bit
    Thread Starter
       #4

    And my laptop just crashed once again...

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.4
    Locale ID: 4108

    Additional information about the problem:
    BCCode: 7f
    BCP1: 0000000000000008
    BCP2: 0000000080050033
    BCP3: 00000000000406F8
    BCP4: FFFFF8800F988539
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    It is Lenovo Doze Mode HDD control that is causing some issues for you. A factory bloatware by lenovo.
    Code:
    fffff800`00f9c4c8  fffff880`01a2f248Unable to load image DzHDD64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for DzHDD64.sys
    *** ERROR: Module load completed but symbols could not be loaded for DzHDD64.sys
     DzHDD64+0x3248
    Though there are other issues, like some unnecessary nvidia services ...
    Code:
    BugCheck 7F, {8, 80050033, 406f8, fffff88004d5103f}
    
    *** WARNING: Unable to verify timestamp for nvkflt.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvkflt.sys
    Probably caused by : dxgmms1.sys ( dxgmms1!VidSchDdiNotifyInterruptWorker+ab )
    
    Followup: MachineOwner
    ---------
    .... I'd recommend you to Clean Up Factory Bloatware, with a special reference to Point #13
    13. Consider a Clean Reinstall - Factory OEM Windows 7 which is often better than getting a new computer considering how pre-installed bloatware can corrupt Windows 7 even if it's completely cleaned up.
      My Computer


 

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