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Windows 7: BSOD Memory_Management

01 Oct 2014   #1
Caladhiel

Windows 7 Home Premium 64bit
 
 
BSOD Memory_Management

My computer BSOD's seemingly randomly, sometimes a few times a day, with the error message MEMORY_MANAGEMENT. I've done virus checks and use CCleaner regularly etc. Runs fine in Safe Mode. I've uploaded the dump files from the SF Diagnostic Tool. Any help greatly appreciated!


My System SpecsSystem Spec
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01 Oct 2014   #2
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

Hi Caladhiel, I will try to help you with this. 3 of the last 4 dump files listed some form of Memory corruption.

Code:
Use !analyze -v to get detailed debugging information.
BugCheck 1A, {8886, fffffa8002718690, fffffa80027186c0, 205}
Probably caused by : memory_corruption ( nt!MiUnlinkPageFromLockedList+19c )
Followup: MachineOwner
Please Run Memtest86+

information   Information
Please download from this site only http://www.memtest.org/ in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip

Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each of the 10 tests in each pass tests something different. It takes a minimum of 8 passes to completely test the ram, more passes are better. It is quite a long test and will take several hours depending on how much ram you have. Due to the time length it is best to run overnight. If you have any questions, please do not hesitate to ask
My System SpecsSystem Spec
03 Oct 2014   #3
Caladhiel

Windows 7 Home Premium 64bit
 
 

Thanks for the response! I used v5.01 and let it run overnight - 12 passes, 0 errors.
My System SpecsSystem Spec
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03 Oct 2014   #4
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

Good, that's good. Next I would like you to do a short test for me.
Open a elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.
My System SpecsSystem Spec
03 Oct 2014   #5
Caladhiel

Windows 7 Home Premium 64bit
 
 

Ok, I've rebooted 3 times and it still can't fix some of the files.
My System SpecsSystem Spec
03 Oct 2014   #6
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

I presume you know, you are looking at the possibility of a clean install. But, I would like to try a few things first, if you are willing. Try one of these options, then run the sfc /scannow again. Icon Cache - Rebuild
My System SpecsSystem Spec
06 Oct 2014   #7
Caladhiel

Windows 7 Home Premium 64bit
 
 

Sorry for the delay, I've been away. I followed the first set of instructions, restarted and scanned again but there are still files not being fixed.
My System SpecsSystem Spec
06 Oct 2014   #8
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

Just for a try, go to c:\Windows\System32\FNTCACHE.DAT and rename FNTCACHE.DAT to FNTCACHE.DAT.OLD then reboot. That is your font cache, on reboot, Windows will rebuild it. see if that changes anything.
My System SpecsSystem Spec
07 Oct 2014   #9
Caladhiel

Windows 7 Home Premium 64bit
 
 

It's still reporting the same problem. As an aside, this rig is my first ever computer build - is it possible the issue is related to a problem with the way I've installed the hardware?
My System SpecsSystem Spec
07 Oct 2014   #10
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

At this point, anything is possible. Is there any questions you have about the hardware you installed which you are unsure of? I'm a long time computer builder and can help with any of those problems you are unsure of.
My System SpecsSystem Spec
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