BSOD after I turn Computer NEW Computer on, or whilst sleeping

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  1. Posts : 10
    Windows 7 Home Premium 64bit
       #1

    BSOD after I turn Computer NEW Computer on, or whilst sleeping


    New computer keeps blue screening during or after my computer goes to sleep. Was told to upload this, and also it says part of the reason is in the Minidump folder or the Temp folder.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    TheRealDanny said:
    New computer keeps blue screening during or after my computer goes to sleep. Was told to upload this, and also it says part of the reason is in the Minidump folder or the Temp folder.
    Hi TheRealDanny.

    The crash dump (a Stop 0x3B one) is not saying anything in detail about the probable cause of the BSOD).

    Test your RAM modules for possible errors.
    Run memtest for at least 8 passes, preferably overnight.

    If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.
    If it does not show any error, enable Driver Verifier to monitor the drivers.
    Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

       Information
    Why Driver Verifier:
    It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

    How Can we know that DV is enabled:
    It will make the system bit of slow, laggy.

       Warning
    Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

    If there is no points, make a System Restore Point manually before enabling DV.

       Tip



    Let us know the results, with the subsequent crash dumps, if any.
      My Computer


  3. Posts : 10
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Already have done many mem tests... Many... and I also took out each individual RAM but none of them were bad.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Which tool you used to test the RAM? If you used Memtest86+ as suggested, then how many continuous passes you let it run?
      My Computer


  5. Posts : 10
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    I did use Memtest and ran it over night, nothing came up. In the morning I put the computer to sleep, and about an hour later I turned it on again and it had crashed. Same message came up when I logged in, basically said I blue screened again.
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    OK, then go for driver verifier now. :)
      My Computer


  7. Posts : 10
    Windows 7 Home Premium 64bit
    Thread Starter
       #7

    So it's been a day now and so far there has been no blue screens. How much longer should I wait?
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    If verifier did not catch anything within 24 hours of normal usage, you may turn it off.

    If the BSODs continue to occur, we may need to search for the reason elsewhere.
      My Computer


  9. Posts : 10
    Windows 7 Home Premium 64bit
    Thread Starter
       #9

    I was going to turn of the verifier in about 5min, but then it froze. It didn't blue screen this time, it just froze. It has frozen before a couple of times, but only in after the computer has been on for an hour (minimum). It usually blue screens after it has been put to sleep or right afterwards. But it did not blue screen whilst the verifier was on.
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #10

    OK, now disable verifier and use the computer normally. If it BSODs again then run the DM tool again and upload the data ... if it can provide something new there.
      My Computer


 
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