BSOD, a clock interrupt was not received

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  1. Posts : 11
    Microsoft Windows 7 Home Premium 64-bit
    Thread Starter
       #11

    it was quite stupid, you have to type cmd in the search bar, dont push on enter, go to it in the screen and right click it and run as administrator

    This is the second run, it restarted the first time and windows updated it
      My Computer


  2. Posts : 26,869
    Windows 11 Pro
       #12

    Ok, see if that solves your problems. If not try to do a system restore to before the update you think caused the problem.
    System Restore just read the instructions carefully.
      My Computer


  3. Posts : 11
    Microsoft Windows 7 Home Premium 64-bit
    Thread Starter
       #13

    the solution of running as administrator is ashaming, but I will tell it anyway, type cmd in the search bar, dont enter but go to it and right click it, you see a lot of options, also run as administrator

    This was the second run, the first forced a restart and windows did update some files
      My Computer


  4. Posts : 26,869
    Windows 11 Pro
       #14

    Are the instructions I gave not clear enough? Just asking so I can maybe make them better in the future.
      My Computer


  5. Posts : 11
    Microsoft Windows 7 Home Premium 64-bit
    Thread Starter
       #15

    the instructions were perfect. Only I had some trouble with administrator in a dos box. Perhaps my own mistake or misunderstood the instructions. Till now no bsods, but fingers crossed
      My Computer


  6. Posts : 26,869
    Windows 11 Pro
       #16

    Good luck. If you do BSOD just upload the Blue Screen of Death (BSOD) Posting Instructions
      My Computer


  7. Posts : 11
    Microsoft Windows 7 Home Premium 64-bit
    Thread Starter
       #17

    problem is not over yet, strange thing, after windows update the problem did reoccur and as side effect the mouse and keyboard freezes
      My Computer


  8. Posts : 26,869
    Windows 11 Pro
       #18

    If the Windows Update caused that, try to do a system restore System Restore
      My Computer


  9. Posts : 11
    Microsoft Windows 7 Home Premium 64-bit
    Thread Starter
       #19

    I had no problems, sometimes my mouses freezed but a friend said he could solve this. He installed winthrusther, I even admit it worked fine, but the next day my network was blocked by winthruster. I had to reinstall, even a backup or system restore didnt work. I did reinstall my hp, formatted the drive and saved my docs. It works fine now, but something strange happened today. I had forgotten to install my sound and in particular the boxes. I thought why not an update of my realtek sound card
    strangely enough bsod did reoccur, so i rolled back the driver and no problems, even no more freezing. I think the problem is the bios
      My Computer


  10. Posts : 26,869
    Windows 11 Pro
       #20

    We'll try to help you do what you want to do. Glad it's working but be careful of what other people tell you to install. I have never heard of winthruster, so don't know what it is. If you would like more help, just tell us what you would like. I you think things are solved, please mark the thread solved whenever you think it is. You may consider checking to see if there is an updated BIOS for your HP on the HP web site for your computer.
      My Computer


 
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