Computer crashing at random times.

jols · 04 Oct 2014

After recently moving from the UK to Australia my custom built PC which had been running smoothly in the UK now crashes at random times. Sometimes it crashes as soon as the home screen loads and others I am able to use it without issues until another crash. I have also noticed sometimes after start up some of the files aren't loading correctly (e.g iTunes library missing). I wasn't sure if this was the correct thread to put this in, apologies if it is. Any help would be greatly appreciated.

Jols

HonorGamer · 05 Oct 2014

Hello,

Code:

Lexmark X422	ROOT\IMAGE\0001	This device cannot start.

Make sure you install the most updated drivers for this: http://support.lexmark.com/index?seg...rompage=null#1

Code:

Probably caused by :usbscan.sys 
BugCheck 9F, {3, fffffa800adc6120, fffff80000b9c3d8, fffffa8006bdec10} 
BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)

Device driver failure. Update above driver.

Post back results.

jols · 05 Oct 2014

After trying to update the driver I experienced another crash. I then updated it in safe mode and then loaded it normally again. After trying to run chrome it wouldn't open and then crashed again. It may be worth noting I have never seen or heard of that printer.

HonorGamer · 05 Oct 2014

can you post up the new crash files?

Computer crashing at random times.

Computer crashing at random times.

Driver update