[HELP] My pc got blue screen for the frist time.


  1. Posts : 27
    Windows 7 Ultimate 32-bit
       #1

    [HELP] My pc got blue screen for the frist time.


    need help please. what should i do?

    _______________________________________________
      My Computer


  2. Posts : 1,436
    Windows 8.1 Pro x64
       #2

    For us to be able to help, you need to follow the Blue Screen of Death (BSOD) Posting Instructions

    -HG
      My Computer


  3. Posts : 27
    Windows 7 Ultimate 32-bit
    Thread Starter
       #3

    HonorGamer said:
    For us to be able to help, you need to follow the Blue Screen of Death (BSOD) Posting Instructions

    -HG
    sorry, done.
      My Computer


  4. Posts : 1,436
    Windows 8.1 Pro x64
       #4

    Code:
    MpKsl1593deef	ROOT\LEGACY_MPKSL1593DEEF\0000	This device is not present, is not working properly, or does not have all its drivers installed.
    It looks like you may have a bad install of MSE. Completely uninstall: Microsoft Security Essentials - Uninstall Completely

    Then reinstall it with a fresh download: Microsoft Security Essentials - Microsoft Windows

    Code:
    ASACPI.sys                  Thu Aug 12 21:52:52 2004 (411C2D04)
    Do you have any ASUS tools installed? This driver is a known cause of BSODs on windows 7. I suggest you update the driver: http://support.asus.com/download/download.aspx

    Code:
    Probably caused by :memory_corruption 
    BugCheck 7A, {c04176a0, c000000e, 18419860, 82ed4fb6} 
    BugCheck Info: KERNEL_DATA_INPAGE_ERROR (7a)
    Bugcheck 7A can be caused by many of things. Including Viruses, memory as shown above, and bad installs of AV programs. So lets take it step by step. Do the things listed above, and once you're done with a fresh install of MSE, run a FULL system scan.

    Once done, run a RAM - Test with Memtest86+

    Post back results.
      My Computer


  5. Posts : 27
    Windows 7 Ultimate 32-bit
    Thread Starter
       #5

    HonorGamer said:
    Code:
    MpKsl1593deef	ROOT\LEGACY_MPKSL1593DEEF\0000	This device is not present, is not working properly, or does not have all its drivers installed.
    It looks like you may have a bad install of MSE. Completely uninstall: Microsoft Security Essentials - Uninstall Completely

    Then reinstall it with a fresh download: Microsoft Security Essentials - Microsoft Windows

    Code:
    ASACPI.sys                  Thu Aug 12 21:52:52 2004 (411C2D04)
    Do you have any ASUS tools installed? This driver is a known cause of BSODs on windows 7. I suggest you update the driver: http://support.asus.com/download/download.aspx

    Code:
    Probably caused by :memory_corruption 
    BugCheck 7A, {c04176a0, c000000e, 18419860, 82ed4fb6} 
    BugCheck Info: KERNEL_DATA_INPAGE_ERROR (7a)
    Bugcheck 7A can be caused by many of things. Including Viruses, memory as shown above, and bad installs of AV programs. So lets take it step by step. Do the things listed above, and once you're done with a fresh install of MSE, run a FULL system scan.

    Once done, run a RAM - Test with Memtest86+

    Post back results.
    i reinstalled mse but when i did a full scan, my pc freeze halfway through and then restart?
    Last edited by IsabellaYuan; 06 Oct 2014 at 06:12.
      My Computer


  6. Posts : 1,436
    Windows 8.1 Pro x64
       #6

    Did it BSOD?
      My Computer


  7. Posts : 27
    Windows 7 Ultimate 32-bit
    Thread Starter
       #7

    HonorGamer said:
    Did it BSOD?
    Yes.
      My Computer


  8. Posts : 1,436
    Windows 8.1 Pro x64
       #8

    Can you post up the new crash files?

    And did you do the Memtest?
      My Computer


  9. Posts : 3
    windows 7 pro 64 bit
       #9

    display drivers will make your system Blue Screen...For best results..go in and try upgrading them..If another Blue Screen happens, Check with the maker of Your PC, if they offer Driver updates Free, most do...then go in and delete the Display drivers, then go back to your PC makers web site, download and save and then install the driver update...if you continue to have Blue Screens..its may even be a video card going out....good luck
      My Computer


 

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