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Windows 7: Irregular BSOD when gaming

05 Oct 2014   #1

Windows 7 Professional x64
Irregular BSOD when gaming

I have had an irregular BSOD where my laptop will just stop, die and reboot, notifying me of a blue screen error, while gaming. I have never had this happen when doing anything non gaming related. This happened quite frequently when I played Bioshock a month or two ago, and I thought it was something specific to that (older) game. I had experienced a couple of similar crashes over the years though. Recently I have experienced several crashes while playing a modded minecraft game. I assumed that the crashes were due to the mods, but when playing another game (The Walking Dead) I experienced another crash.

I have all windows updates installed and my GPU drivers are fully up to date using GeForce 344.11

I believe this is NOT a heat related issue, as I have run HWInfo64 logging temperature data during crashes and the CPU and GPU temperatures were both around 50C at time of crash, and the laptop did not feel warm. I have had some heat related crashes in the past, but I cleaned out the heat sinks and they stopped.

I was suspicious that the crashes might be memory or HDD related but I have run memtest86+ overnight for 8 complete passes (~16 hours), finding no memory errors, as well as running a full checkdisk, also finding no errors. The reason I suspected the memory or HDD was because the crashes may have been occurring when crossing a chunk boundary in minecraft, which I assume would be causing loading.

At this point I feel it is most likely to possibly be a graphics card related issue, as I have been playing another game, Factorio, which is 2d (although I believe it does use the GPU for drawing) and uses lots of saving and loading of game data without issue for a couple of weeks, but multiple crashes occur in different, not very intensive, 3d games in the same day.

I have hopefully attached the DM log output. Any advice?


I tried using OCCT in the GPU test mode, and my laptop crashed almost immediately. This makes me think that the problem is in the GPU...

My System SpecsSystem Spec
05 Oct 2014   #2

Windows 7 Professional x64

I have run some tests with OCCT 4.4.1 using the GPU testing features, and if I run it in DX11 mode, it crashes immediately. Running in DX9 mode it ran successfully for 3.5 hours.

Does anyone have any experience with anything like this?

I have further narrowed the problem down*. It appears to be a power related issue. When I set the laptop to balanced mode then the test runs in DX11 mode without crashing. If I run with or without AC power plugged in, the test will run without crashing in balanced mode. If I switch to high performance (which might only be possible when running on AC power) I get an almost instant crash.

*thanks to this post Graphics Card random shutdowns and crashes
My System SpecsSystem Spec

 Irregular BSOD when gaming

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