Gaming laptop BSOD when playing video games.

Glokta · 06 Oct 2014

Hi,

My laptop crashes everytime i put it in Gaming Mode - a button i press on the keyboard that will automatically overclock my cpu/gpu, this was made by the manufactures and i have never fiddled with it - and then proceed to play a game. The time it takes to BSOD seems to be entirely random anywhere from 10 minutes to an hour and a half. It also doesn't seem to scale with how intensive the game is; a relatively light game like Trine 2 was the first to cause me this problem and usually BSOD'd me very quickly while Arkham Origins will usually BSOD from half an hour onwards.

I finally got reliable high speed internet two days ago and updated my AMD drivers from the horribly outdated 13.2 (i think i stupidly got the drivers from my backup hard-drive instead of just downloading them) to the current version 14.9

This helped immensely and i thought the problem was solved until just now when my computer BSOD after having played Tera for 3 hours.

Possible Issues:

Age/Gaming Mode. I have had the laptop for 4 years now, even though it has never been a problem before perhaps it can no longer handle being overclocked. However as most modern games require the power i get from Gaming Mode to be playable this is my final alternative.
Hardware. I clean out the heat sink and replace the thermal paste every few month or my laptop would run too hot. Issues first appeared after a complete reinstall and clean. Maybe i ruined something this time ?

Any help you can give me with this issue is much appreciated, thanks.

Boozad · 07 Oct 2014

Your Windows installation is counterfeit. You have an ASUS PID on an MSI motherboard.

Code:

  Host Name:                 MDA-PC
  OS Name:                   Microsoft Windows 7 Ultimate 
  OS Version:                6.1.7601 Service Pack 1 Build 7601
  OS Manufacturer:           Microsoft Corporation
  OS Configuration:          Standalone Workstation
  OS Build Type:             Multiprocessor Free
  Registered Owner:          MDA
  Registered Organization:   
  Product ID:                00426-OEM-8992662-00173 ---> ASUS PID

  Original Install Date:     20/02/2014, 23:01:49
  System Boot Time:          07/10/2014, 01:58:35
  System Manufacturer:       MICRO-STAR INTERNATIONAL CO., LTD
  System Model:              MS-1656
  System Type:               x64-based PC
  Processor(s):              1 Processor(s) Installed.
                             [01]: Intel64 Family 6 Model 37 Stepping 5 GenuineIntel ~2400 Mhz
  BIOS Version:              American Megatrends Inc. E1656IMS.10C,

Counterfeit installations such as yours can contain heavily modified code that can cause the installation to behave it unexpected ways. Analysing BSODs and determining their causes on these sorts of installations is completely unreliable, and for this reason most analysts won't attempt it.

My recommendation is to install a genuine copy of Windows 7. This will minimise the problems you are experiencing and make subsequent diagnosis of BSODs far more reliable. Once you are running a genuine Windows 7 installation and are still experiencing BSODs, upload your new logs we will be happy to help you solve them.

Glokta · 07 Oct 2014

Hmm, so will buying an OED key help as none of them mention the manufacturer ? Also does the version matter ?