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Windows 7: BSOD after installing AMD Radeon HD 7970M graphics driver

07 Oct 2014   #1

Windows 7 Home Premium x64
BSOD after installing AMD Radeon HD 7970M graphics driver

I found an older thread here with the exact same problem on your forums but a solution had not been found then.

I was playing a video game when my laptop crashed. I restarted it and got BSOD. On other attempts I would get to the Windows loading screen but it would then result in a blank black screen. I reinstalled Windows 7 Home Premium x64 and as soon as I install drivers for 7970M the laptop crashes (BSOD/black screen).

I tried installing the driver version that came with the laptop when I originally purchased it and I also tried latest versions from AMD's website. The laptop crashes when installing any of those versions.

Wondering if anyone knows the cause for this and possibly a solution.

Computer Type : ACPI x64-based PC (Mobile)
Operating System : Microsoft Windows 7 Home Premium 64 Bit
CPU Type : Mobile QuadCore Intel Core i7-3720QM, 3400 MHz (34 x 100)
Motherboard Name : Clevo P15xEMx
3D Accelerator : AMD Radeon HD 7970M (Wimbledon)
3D Accelerator : Intel HD Graphics 4000
My System SpecsSystem Spec
07 Oct 2014   #2

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM

Hi there,

Could you please post your issue in the BSOD Help and Support - Windows 7 Help Forums section and follow Blue Screen of Death (BSOD) Posting Instructions. An analyst will then be able to help you with your issue.
My System SpecsSystem Spec
01 Nov 2014   #3

Windows 7 64 Bit


Art5, I just wanted to respond to this post to say that I have been dealing with pretty much exactly the issue you describe.

My computer also froze while playing a game (NBA 2K15) and thereafter I dealt with the same issues that you did. Still haven't found a solution.

I also have a Radeon HD7970m.
My System SpecsSystem Spec


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