BSOD after installing AMD Radeon HD 7970M graphics driver


  1. art5
    Posts : 4
    Windows 7 Home Premium x64
       New #1

    BSOD after installing AMD Radeon HD 7970M graphics driver


    I found an older thread here with the exact same problem on your forums but a solution had not been found then.

    I was playing a video game when my laptop crashed. I restarted it and got BSOD. On other attempts I would get to the Windows loading screen but it would then result in a blank black screen. I reinstalled Windows 7 Home Premium x64 and as soon as I install drivers for 7970M the laptop crashes (BSOD/black screen).

    I tried installing the driver version that came with the laptop when I originally purchased it and I also tried latest versions from AMD's website. The laptop crashes when installing any of those versions.

    Wondering if anyone knows the cause for this and possibly a solution.
    _____________________________________________________________

    Computer Type : ACPI x64-based PC (Mobile)
    Operating System : Microsoft Windows 7 Home Premium 64 Bit
    CPU Type : Mobile QuadCore Intel Core i7-3720QM, 3400 MHz (34 x 100)
    Motherboard Name : Clevo P15xEMx
    3D Accelerator : AMD Radeon HD 7970M (Wimbledon)
    3D Accelerator : Intel HD Graphics 4000
      My Computer
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  3. Boozad
    Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       New #2

    Hi there,

    Could you please post your issue in the BSOD Help and Support - Windows 7 Help Forums section and follow Blue Screen of Death (BSOD) Posting Instructions. An analyst will then be able to help you with your issue.
      My Computer
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  4. SJL88
    Posts : 2
    Windows 7 64 Bit
       New #3

    Hello,

    Art5, I just wanted to respond to this post to say that I have been dealing with pretty much exactly the issue you describe.

    My computer also froze while playing a game (NBA 2K15) and thereafter I dealt with the same issues that you did. Still haven't found a solution.

    I also have a Radeon HD7970m.
      My Computer
    Quote Quote

 

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