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Windows 7: Right Click on desktop causing Explorer.exe crash!!!

15 Nov 2009   #81
PvtMatter

Windows 7
 
 
Windows explorer goes bye bye

Have the same problem with Windows Explorer occasionally doing its own exploring somewhere off my desktop. Maybe its operating in another time warp but it certainly disappears from my system. Then, as if it had to go to the bathroom, it suddenly reappears.

By the way, I don't have "throttling" in my registry so I can't delete it. If someone comes up with a fix...please let me, and possibly thousands like me, how to correct this annoying problem/


My System SpecsSystem Spec
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15 Nov 2009   #82
Lucky098

 

Yes much problems at the moment as we still have to wait until MS release update fix for Explorer.exe which still has bug problems in ntdll.dll - I usual log off and on and then leave Fx 3.5 open all time but the error messgae would reappear anytime.

Still waiting for update fix to come up... just sit and feet up.
My System SpecsSystem Spec
15 Nov 2009   #83
Lucky098

 

Quote   Quote: Originally Posted by PvtMatter View Post
Have the same problem with Windows Explorer occasionally doing its own exploring somewhere off my desktop. Maybe its operating in another time warp but it certainly disappears from my system. Then, as if it had to go to the bathroom, it suddenly reappears.

By the way, I don't have "throttling" in my registry so I can't delete it. If someone comes up with a fix...please let me, and possibly thousands like me, how to correct this annoying problem/

me neither I couldnt find on registry editor -- depend on W7 edition version - have to wait until hotfix patch is update from MS.
My System SpecsSystem Spec
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15 Nov 2009   #84
LuckyJosh

Windows 7 7600 x65 Ultimate Signature Edition
 
 

Quote   Quote: Originally Posted by BashirSabeel View Post
Hi guys, I posted a solution early in this forum and it has helped one person.
This fix has been mentioned before in Jan this year but with Windows Update causing the crash

Windows Update crashes windows explorer in Windows 7 | Windows Reference
My System SpecsSystem Spec
15 Nov 2009   #85
Antidepressant

Windows 7
 
 

Hi,

I was receiving following "windows explorer crash" errors...
Quote:
Problem signature:
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.1.7600.16404
Application Timestamp: 4a765771
Fault Module Name: msvcrt.dll
Fault Module Version: 7.0.7600.16385
Fault Module Timestamp: 4a5bdfbe
Exception Code: c000041d
Exception Offset: 0000000000001221
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057
Additional Information 1: e801
Additional Information 2: e8013668708f509e95a419095453703a
Additional Information 3: d653
Additional Information 4: d653b4ff499a8919acbbc9b65cb0f052

Read our privacy statement online:
Windows 7 Privacy Highlights - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


----------------------------------------------------------

Problem signature:
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.1.7600.16404
Application Timestamp: 4a765771
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5be02b
Exception Code: c000041d
Exception Offset: 0000000000051da0
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057
Additional Information 1: b57d
Additional Information 2: b57db69a9f2d45a4719bf3898956d50e
Additional Information 3: b9a7
Additional Information 4: b9a7397071febc9ac0ac1a6be89b95ca

Read our privacy statement online:
Windows 7 Privacy Highlights - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

----------------------------------------------------------

Problem signature:
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.1.7600.16404
Application Timestamp: 4a765771
Fault Module Name: StackHash_8002
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5be02b
Exception Code: c0000374
Exception Offset: 00000000000c6cd2
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057
Additional Information 1: 8002
Additional Information 2: 80028704cac4aa3b06c608c0d1c892c7
Additional Information 3: 1b3b
Additional Information 4: 1b3b81dd6cc8d9215acdad539694254a

Read our privacy statement online:
Windows 7 Privacy Highlights - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
However, the latest Windows Updates have resolved this issue for me. I guess we'll never know what was really causing it. If yours hasn't resolved, I suggest you try editing your registry as demonstrated on most websites (search on google) that fixes the problem for a lot of people.

Kind Regards.
My System SpecsSystem Spec
15 Nov 2009   #86
BashirSabeel

Windows 7 Professional 64 bit
 
 

Quote   Quote: Originally Posted by PvtMatter View Post
Quote   Quote: Originally Posted by BashirSabeel View Post
Hi guys, I posted a solution early in this forum and it has helped one person. After a lot of research about the explorer crashing problem, I have come accross a web site, it gives instructions to delete a registery entry. THIS HAS WORED FOR ME, I have tested my system out after deleting the entry and restarting my computer and have not had the crashing problem again If it does crash I will let you all know but fingers crossed.

Follow my instructions:

1. Click start
2. Type regedit and hit enter
3. Go into the following - HKEY_LOCAL_MACHINE - SOFTWARE - Microsoft - SQMClient
4. Then you should see an entry called "MachineThrottling", BACKUP YOUR REGISTERY (file, Export etc...) and DELETE that entry.
5. Close the Registery Program
6. Open My computer right click on the hard drive that Windows 7 is installed on
7. Click Tools Tab
8. Click check now (make sure the top box is selected - fix file system errors) and OK
9. Restart your computer

This has worked for my system and hopefully it will work on yours. If you need help just leave a reply and I will try my best to help out
Do you have any idea what function I would be disabling when I delete "Machine throttling"?
Sorry I dont know, my system is working fine after I did this. Just make sure you backup yor reg and if you come across any problems import the file you saved .reg.
My System SpecsSystem Spec
16 Nov 2009   #87
PvtMatter

Windows 7
 
 
Machine Throttling

I am running the retail version of Windows 7 Professional. There isn't a registry entry that would delete Machine Throttling on my machine. If everyone else has the entry we must have different versions. M$ does have 50 versions of Windows 7 you know!
My System SpecsSystem Spec
16 Nov 2009   #88
Dinesh

Windows® 8 Pro (64-bit)
 
 

Quote   Quote: Originally Posted by PvtMatter View Post
I am running the retail version of Windows 7 Professional. There isn't a registry entry that would delete Machine Throttling on my machine. If everyone else has the entry we must have different versions. M$ does have 50 versions of Windows 7 you know!
What?
My System SpecsSystem Spec
16 Nov 2009   #89
TomasWin7

Win7 64bit
 
 

Dinesh - He is talking about the solution Bashir posted. He is saying that he is using Windows 7 Professional and he does not have that registry entry. I am also using 7 Professional and I do NOT have the registry entry Bashir speaks of.

Anyways, I am still having the problem. I am completely up to date on my Windows Update as well. Sometimes it happens right after a reboot by right clicking the Recycle Bin, sometimes it happens 30 mins into my reboot when I am trying to make a new folder or rename a folder with a right click on the desktop.

Sometimes I have to "restart" Explorer.exe from the pop-up 3 times before it finally works, sometimes I only have to restart it once. This is my only "issue" with Windows 7...once this is fixed I will be able to say that Windows 7 works perfectly for me...Come on Microsoft you can do it!
My System SpecsSystem Spec
17 Nov 2009   #90
PvtMatter

Windows 7
 
 

Yep, he's right. I just loaded Call of Duty Modern Warfare 2 and when I tried to right click on the desktop icon to launch the game, I had a windows explorer shut down. Eventually after several stops and retries, I went to the C drive and launched the program from the .exe there. After the game attempted to start i got an incompatibly notice and Windows asked if I wanted the system to fix the problem. I chose that option and now the game launches from the desktop icon. I don't know what was fixed but at least the game is working now (except for an issue I suspect is in the game. Although the native resolution on my 24" Samsung is 1900X1200 and I have the game set on that, Still, the game does not completely fill the screen....there are a couple of inches still black in the margins).
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 Right Click on desktop causing Explorer.exe crash!!!




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