BSOD seems random


  1. Posts : 8
    windows 7 home premium x64
       #1

    BSOD seems random


    I have been getting several BSOD's over the last week or so. Sometimes when i am playing black flag, Shadows of mordor or skyrim but they will even happen when my computer is siting idle.

    Windows 7 Home x64
    Intel i5 3.2 ghz
    16g Ram
    2 AMD Radeon HD 5670 1G with Crossfire
    Last edited by jack1929; 12 Oct 2014 at 02:40. Reason: uploaded file
      My Computer


  2. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #2

    Welcome to 7F. You mention you've been getting several BSODs yet there is only one dump file in your logs (dated today), I've included information on that below but it's possible there may be more issues that haven't been captured in previous logs.
    Perform the steps outlined below and test your system, and if you get any more subsequent BSODs post up new logs for analysis.

    Your single log is blaming your Realtek Gigabit Ethernet driver, it's very old and needs updating. Check here for an updated version or on the Alienware support page for your model.

    Code:
    fffff880`033a7a68  fffff880`0f20543dUnable to load image \SystemRoot\system32\DRIVERS\Rt64win7.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for Rt64win7.sys
    *** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
     Rt64win7+0x543d
    
    0: kd> lmvm Rt64win7
    start             end                 module name
    fffff880`0f200000 fffff880`0f232000   Rt64win7 T (no symbols)           
        Loaded symbol image file: Rt64win7.sys
        Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
        Image name: Rt64win7.sys
        Timestamp:        Thu Feb 26 09:04:13 2009 (49A65B0D)
        CheckSum:         0002EB30
        ImageSize:        00032000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  3. Posts : 8
    windows 7 home premium x64
    Thread Starter
       #3

    Well it only had one log file cause CCleaner was set to delete dump files and i didn't notice it. i have updated this driver and hope that the issue is resolved. I will wait to close thread for a week or two to make sure.

    Thanks a lot Boozad
      My Computer


  4. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #4

    You're welcome. If you do get any more BSODs make sure not to use CCleaner and upload any new logs for analysis.
      My Computer


 

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