Random BSoDs Happening at Any Given Time

Konnexxion · 11 Oct 2014

Hello all SF users!

Long time reader/browser, first time poster! So I've been having BSoD issues for quite some time now. I had always chalked it up to motherboard issues. Well, now that I have some free time on my hands, I'm trying to get to the bottom of this. Before we get our hands dirty, let me give you some basics!

1) I'm currently using a refurbished mobo (horrible idea, I know! But it was a gift from a friend who owns a refurbishing company).

2) I have a shiesty nVidia GeForce GT 610 graphics card. I've been reading around and apparently, like many other nVidia gfx cards, this one is known for having some serious driver issues with Windows 7 (weird???).

3) I am receiving BSoD's of all sorts and shapes. I'd give you a list of all the reasons it states, but that list would be too long. BAD_POOL_HEADER, MEMORORY_MANGEMENT, PAGE_FAULT_IN_NONPAGED_AREA, and the infamous IRQL_NOT_LESS_OR_EQUAL are the most common ones (by far).

4) The BSoD's happen during random events on my computer; when it's sitting idle, while gaming, while browsing the web, on boot up, on shut down, etc. Basically, it can BSoD at any given time.

5) I checked Event Viewer + Reliability, and couldn't find anything about crashes (except stating that my PC recovered from a crash), and a few corrupt Windows services (such as PNPR or w/e). I fixed those corrupt Windows system files to no avail. I then re-installed Windows, thinking, "What the hell?". This also got me nowhere (except more BSoDs).

6) Reading on here some more, I went ahead and ran Driver Verifier. This really brought out the BSoD's, though it changed. Instead of giving me the generic messages I stated above, it started telling me to check my hardware, uninstall Anti-Virus, turn off caching/shadowing for memory in BIOS, etc. I have taken out all hardware that isn't necessary to run my PC (except graphics, as my on-board VGA doesn't work).

The .zip file I am about to post, containing dump files, is AFTER crashing with Driver Verifier running. I have currently disabled it, and am running in Safe Mode. I have not crashed once yet while in Safe Mode (another reason I'm thinking it may not be my mobo, as much as it is my gfx driver).

With that being said, LETS GET OUR HANDS DIRTY!! And also, I really, REALLY appreciate your help and what you all do here. It's an invaluable service that you all provide!

HonorGamer · 11 Oct 2014

Hello, I see all the things you did to try and stop the BSODs which is really cool, most people coming here i feel like don't even know where the power button is. Anyways, follow these steps to be safe. So I can rule everything out I can.

Code:

Security Processor Loader Driver	ROOT\LEGACY_SPLDR\0000	This device is not present, is not working properly, or does not have all its drivers installed.
avast! Revert	ROOT\LEGACY_ASWRVRT\0000	This device is not present, is not working properly, or does not have all its drivers installed.
avast! VM Monitor	ROOT\LEGACY_ASWVMM\0000	This device is not present, is not working properly, or does not have all its drivers installed.

It looks like that your AV is deciding to act up. As much as I love Avast and use it myself, let's uninstall it, and replace it with Download Microsoft Security Essentials from Official Microsoft Download Center for testing purposes.

Code:

ASACPI.sys                  Sun Mar 27 21:30:36 2005 (42476C4C)

Not only is this driver far out of date, it is also a cause of BSODs. Uninstall any Asus utility programs that you have.

Code:

scmndisp.sys                Wed Jan 17 01:48:03 2007 (45ADD4B3)

Update: http://kb.netgear.com/app/

Code:

Rt64win7.sys                Thu Feb 26 03:04:13 2009 (49A65B0D)

Update: Realtek

Code:

BugCheck 1A, {41790, fffffa80048c5d60, ffff, 0} 
BugCheck Info: MEMORY_MANAGEMENT (1a)

I have seen a few of these in the crash files, run a RAM - Test with Memtest86+ for a minimum of 8 passes, or if you get even 1 error, that will show a problem with the RAM.

Code:

Probably caused by: dxgmms1.sys

Lets make sure you have the latest version of DirectX: DirectX 11 - Microsoft Windows

Code:

Probably caused by: aswMonFlt.sys

This is an Avast! driver, so as stated above switch the AVs.

Code:

 BIOS Release Date             01/28/2011

Old version there, update it.

I know it's a lot, but if all of this don't work, then come on back.
-Justin

Konnexxion · 12 Oct 2014

Did a mem test with 8 passes overnight, no errors. My RAM is brand new. I am performing everything else on the list as I type this. Man, DirectX is a sunnuvagun to update/download lol. No simple "Download" button anywhere >.<

Konnexxion · 12 Oct 2014

Okay, so I've done everything but update my BIOS. I can't find the serial number or model number listed ANYWHERE on the mother board :O I can't believe it. I'm installing Driver Genius to auto identify it, since the Asus website's auto tool didn't seem to want to work. No BSoD's as of yet, though, since updating everything this morning. I haven't tried gaming on it yet, though. That will come in a little.

HonorGamer · 12 Oct 2014

Once you get the most recent BIOS version installed, try gaming. If a BSOD happens then, post up the files, if not, then do what you would normally do before all the BSODs been happening. If nothing happens in a few days, then problem solved :)

Konnexxion · 12 Oct 2014

Well it hasn't BSoD'd all day today, which is a good sign! I'll update this post in a few days.

Swaggy P · 12 Oct 2014

I had the same problem. It was probably either your ASUS driver and/or your Realtek Card Reader. I would do an sfc scan just to be sure

HonorGamer · 12 Oct 2014

Good deal Konnession!

Konnexxion · 13 Oct 2014

Sooo it looks like I started getting BSoD's again. However, this time it's mostly been the same one, "MEMORY_MANAGEMENT", when running my DivX Converter (burning DVDs for a friend). Then, one time I got the IRQ_ BSoD immediately after Windows loaded after a reboot.

Below is the new dump file. My RAM is brand new and there were no issues with the mem test after 8 passes.

Also, something to note on your previous instructions! 1) I cannot find what type of Asus motherboard I have. It doesn't have the model number ANYWHERE on the board (I even took the CPU+heatsink off to see if it was hiding), which is new to me. Additionally, I couldn't find any Asus utilities like you mentioned; not even a "driver" for Asus. So I couldn't uninstall the Asus utility you mentioned, and I couldn't update my BIOS. Is there some sort of system within Windows that identifies hardware? I even used 3 driver softwares to see if they could identify it, and they couldn't. Again, the Asus website's auto detect wouldn't work for me.

HonorGamer · 13 Oct 2014

Alright, your MSINFO32 file was corrupt, download this free tool developed by an BSOD Analyzer over at eightforums,
Tools & Downloads Archives - OMG Debugging!!!

Attach the file.

Now also follow this tutorial to step 5, so I am able to get he exact parts of your computer,

Speccy - Advanced System Information Tool

Now for the ASUS drivers, it seems that even though the program isn't installed, the driver was left behind. Follow this tutorial to see if you can get rid of it:
Drivers - Clean Left over Files after Uninstalling

Use Reveno Uninstaller to remove any of those hard programs, go through the list to see if you have ASUS utilities installed and remove them. Also remove them from the registry aswell:
Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Also sorry for the late reply, my sleep schedule this weekend is all messed up.

-Justin