BSOD on windows 7 startup, error 0x0000009c


  1. Posts : 3
    Windows 7 Ultimate x64
       #1

    BSOD on windows 7 startup, error 0x0000009c


    Hello, i finished building my new machine a few days ago. First i had some wierd things happening where the computer would just restart without a BSOD during windows 7 install (way before the usual place where it restarts). After running memtest and removing my graphics card it let me install windows. During windows boot i get 0x0000009c MACHINE CHECK EXCEPTION and once in a while i get "clock interrupt was not received on a secondary processor within the allocated time interval". I managed somehow to get into windows at one point and the first thing i did was update drivers and run prime95 to check the cpu. It ran fine for 10hours and 0 errors. I ran memtest again after this for 12hours and no errors there either. I checked the PSU in another computer and it ran fine there. When i try too boot up windows now i either get a black screen and then restart or one of the mentioned BSODs. If i could get into windows i would upload crash dump files, but since i cant get passed the windows logo i dont know what to do. Any ideas?

    Edit: Managed to boot up in safe mode and here is the crashdumps
    Last edited by thecakeguy; 12 Oct 2014 at 08:51.
      My Computer


  2. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #2

    Your Windows installation is counterfeit, you have a Lenovo PID on an ASUS retail motherboard.

    Code:
      Host Name:                 FILIPH-DATOR
      OS Name:                   Microsoft Windows 7 Ultimate 
      OS Version:                6.1.7600 N/A Build 7600
      OS Manufacturer:           Microsoft Corporation
      OS Configuration:          Standalone Workstation
      OS Build Type:             Multiprocessor Free
      Registered Owner:          Filiph
      Registered Organization:   
      Product ID:                00426-OEM-8992662-00497 ---> Lenovo PID
    
      Original Install Date:     2014-10-11, 17:46:33
      System Boot Time:          2014-10-12, 10:58:59
      System Manufacturer:       ASUS
      System Model:              All Series
      System Type:               x64-based PC
      Processor(s):              1 Processor(s) Installed.
                                 [01]: Intel64 Family 6 Model 60 Stepping 3 
    Counterfeit installations such as yours can contain heavily modified code that can cause the installation to behave it unexpected ways. Analysing BSODs and determining their causes on these sorts of installations is completely unreliable, and for this reason most analysts won't attempt it.

    My recommendation is to install a genuine copy of Windows 7. This will minimise the problems you are experiencing and make subsequent diagnosis of BSODs far more reliable. Once you are running a genuine Windows 7 installation and are still experiencing BSODs, upload your new logs we will be happy to help you solve them.
      My Computer


  3. Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Hello again! Sorry it took so long to respond. I have bought a genuine Windows 7 x64 HomePremium key now (I just used the cd my dad gave me before, i didnt really think about if it was pirated or not). I'm still having this problem it still happens during Windows install. I still havent been able to get back into windows, is there another way to get crash dumps?

    I sent back the motherboard to the store and they tested it and theres nothing wrong with the motherboard according to them.

    I have no clue what is going on and i would really appreciate if i could get some help with this problem :)
      My Computer


  4. Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       #4

    Quick update: Found another guy having sort of the same problem as me, he solved his issue by turning off hyper-threading and only using one cpu core to install windows and update drivers then turning on HT and all cores and it worked for him. So i tried the same and it worked for installing windows/drivers but as soon as i turn on HT and all cores the same problem comes back, bluescreens and random restarts.

    But this is a clue right? Its probably a cpu related problem?
      My Computer


 

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