BSOD due to torrent

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  1. Posts : 8
    Windows 7 Home Premium SP1 x64
       #1

    BSOD due to torrent


    Hey guys im new here and I need some help whenever I torrent something it causes random BSOD between 5-30 minutes but when my torrent is closed(and I do mean fully exit) nothing happens. Please help!!!!

    I uploaded all the DMP files




    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 13321

    Additional information about the problem:
    BCCode: d1
    BCP1: 0000000000000028
    BCP2: 0000000000000002
    BCP3: 0000000000000000
    BCP4: FFFFF88001E106FD
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome to the forum SeannThomas,

    What is the use of this software?
    Code:
    Start Menu\Programs\Smart Bro	Public:Start Menu\Programs\Smart Bro	Public
    Please follow the instructions below:


    Perform a Clean boot:

    Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:

    Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
    • Click on the
    • Type CMD on Search
    • Left click and Run as Administrator
    • Type SFC /scannow

    Full tutorial here:

    Make scans with the following:

    Kaspersky TDSSKiller

    ESET online scanner:


    Also, do you remember if the BSOD's started after installing particular windows updates?
      My Computer


  3. Posts : 8
    Windows 7 Home Premium SP1 x64
    Thread Starter
       #3

    hey koolkat sorry for the late feedback yes I will your methods to repair the issue and no I dont remember installing any windows update regarding the BSOD it only happened when I download uTorrent and only when I torrent :/

    (Start Menu\Programs\Smart Bro Public:Start Menu\Programs\Smart Bro Public) <-- this is a software for my broadband stick I dont use it anymore cause I use my smart phone as a WiFi Hotspot(its much faster actually hehe)

    thanks for the feedback KOOLKAT77 really appreciate it!!!
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    SeannThomas said:
    (Start Menu\Programs\Smart Bro Public:Start Menu\Programs\Smart Bro Public) <-- this is a software for my broadband stick I dont use it anymore cause I use my smart phone as a WiFi Hotspot(its much faster actually hehe)
    I see. Probably you could uninstall it for sometime?
      My Computer


  5. Posts : 8
    Windows 7 Home Premium SP1 x64
    Thread Starter
       #5

    sorry if it took a while I only have a prepaid internet connection hehe, so anyway I did what you told me to do, perform a clean boot, make scans with a couple of anti-virus programs and also open a CMD to SFC scan and shoot no errors were found?? which makes it a little weird they're saying that my computer is healthy when I know its not, so I tried running uTorrent again but at the point where its downloading the torrent another BSOD

    here's the DMP files
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #6

    Have you uninstalled the smart bro software.
      My Computer


  7. Posts : 8
    Windows 7 Home Premium SP1 x64
    Thread Starter
       #7

    yes completely, any other options?? i'm running out of ideas
    Last edited by SeannThomas; 16 Oct 2014 at 09:52. Reason: wrong grammar
      My Computer


  8. Posts : 15,026
    Windows 10 Home 64Bit
       #8

    Please remove EVERYTHING from startup other than MSC and SynTP; and uninstall BitDefender.
      My Computer


  9. Posts : 8
    Windows 7 Home Premium SP1 x64
    Thread Starter
       #9

    I cant uninstall bitdefender actually I dont even see it? where can I uninstall it? :)
      My Computer


  10. Posts : 15,026
    Windows 10 Home 64Bit
       #10

    Control panel?
      My Computer


 
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