seemingly random BSOD events

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  1. Posts : 54
    Win 7 HP
       #1

    seemingly random BSOD events


    cannot attribute to any particular activity. Have tried with most external USB peripherals unplugged and or plugged in different ports.

    I can live with once a week, but once or more a day is becoming problematic.
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Code:
    ffff880`035eaef0  fffff880`00040001
    fffff880`035eaef8  00000000`000000fe
    fffff880`035eaf00  fffff880`035eaf30
    fffff880`035eaf08  fffff880`061177ffUnable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for igdkmd64.sys
    *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
     igdkmd64+0x727ff
    fffff880`035eaf10  fffffa80`0ff19000
    fffff880`035eaf18  fffff880`00040001
    fffff880`035eaf20  00000000`000000fe
    fffff880`035eaf28  00000000`00000000
    fffff880`035eaf30  00000000`00000000
    Code:
    start             end                 module name
    fffff880`060a5000 fffff880`065c2600   igdkmd64 T (no symbols)           
        Loaded symbol image file: igdkmd64.sys
        Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
        Image name: igdkmd64.sys
        Timestamp:        Fri Nov 01 04:58:01 2013 (5272A131)
        CheckSum:         0052AB18
        ImageSize:        0051D600
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Try updating the Intel video driver:
    https://downloadcenter.intel.com/Default.aspx
      My Computer


  3. Posts : 54
    Win 7 HP
    Thread Starter
       #3

    updated video driver to 9.17.10.3517
    will see what happens (or hopefully, doesn't happen)
      My Computer


  4. Posts : 54
    Win 7 HP
    Thread Starter
       #4

    Crap, still getting BSOD. Darn it anyway
      My Computer


  5. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #5

    Upload new zip file
      My Computer


  6. Posts : 54
    Win 7 HP
    Thread Starter
       #6

    Should I 'cleanup' older info at some point? Also, if still looks like video issues, I am willing to put in a Video card (am shopping now and appropriate ones only 30/40 bucks). Currently running on built in Intel video.
      My Computer


  7. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #7

    OK, you seem to have two problems here, both network-related.

    Code:
    fffff880`1b15e030  ffff0000`1ac35c53
    fffff880`1b15e038  fffff880`03bf341eUnable to load image jakndis.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for jakndis.sys
    *** ERROR: Module load completed but symbols could not be loaded for jakndis.sys
     jakndis+0x341e
    fffff880`1b15e040  fffffa80`15c2f3d0
    Code:
    start             end                 module name
    fffff880`03bf0000 fffff880`03bfb000   jakndis  T (no symbols)           
        Loaded symbol image file: jakndis.sys
        Image path: jakndis.sys
        Image name: jakndis.sys
        Timestamp:        Mon May 23 20:39:06 2011 (4DDA4052)
        CheckSum:         000175AF
        ImageSize:        0000B000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    See if an update Jaksta driver is available here, and install that:
    Jaksta Support

    Code:
    fffff880`1b15e810  00000000`00000000
    fffff880`1b15e818  fffff880`03ad1139Unable to load image Rt64win7.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for Rt64win7.sys
    *** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
     Rt64win7+0x16139
    fffff880`1b15e820  fffffa80`1010c000
    Code:
    start             end                 module name
    fffff880`06645000 fffff880`066b5000   Rt64win7   (deferred)             
        Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
        Image name: Rt64win7.sys
        Timestamp:        Mon Mar 21 23:50:32 2011 (4D8750A0)
        CheckSum:         0006FFBB
        ImageSize:        00070000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Update the Realtek network driver from here:
    Realtek

    The Intel card still shows as a problem, even through the driver appears updated. Leave that for now and lets make sure the network drivers are fixed.

    Don't worry about cleaning our older .dmp's at this stage, I can sort through that.
      My Computer


  8. Posts : 54
    Win 7 HP
    Thread Starter
       #8

    Uninstalled Jakstra
    'repaired' Realtek and observed that an updated driver was installed during 'repair' process.
    by the way, thanks
    will advise if/when another BSOD. How long without one warrants a 'solved' state??
      My Computer


  9. Posts : 54
    Win 7 HP
    Thread Starter
       #9

    I am going to assume 5 or 10 minutes does NOT equal 'solved'.
    I had NOT rebooted after uninstalling Jakstra and updating Realtek, which may be an issue??

    A new thing happened at BSOD, it said something about 'file to small...' switching to mini dump
    Last edited by drumtrucker; 20 Oct 2014 at 11:40.
      My Computer


  10. Posts : 54
    Win 7 HP
    Thread Starter
       #10

    guess reboot was not helpful... another BSOD
      My Computer


 
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