BSOD IRQL_NOT_LESS_OR_EQUAL (STOP: 0x0000000A)

vasanth1981 · 17 Oct 2014

Hi,

Today My Dell Laptop (Core i5 2.5 GHz) keep getting the BSOD "IRQL NOT LESS OR EQUAL".It's really
frustates me and i dont have any idea how to resolve this.

I have attached the debug log,as described.
Can anybody have any idea to resolve this issue?

Thanks

Regards
Vasanth

HonorGamer · 17 Oct 2014

Hello,

Code:

Security Processor Loader Driver	ROOT\LEGACY_SPLDR\0000	This device is not present, is not working properly, or does not have all its drivers installed.

This shows that it is possible that your anti-virus is corrupt, or just causing issues.

Code:

BugCheck A, {0, 2, 1, fffff8000388bc3f} 
BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)

One of the possible issues with this BugCheck is that an anti-virus is corrupt as stated above. Let's uninstall Norton, and install Download Microsoft Security Essentials from Official Microsoft Download Center for testing purposes.

-Justin

vasanth1981 · 18 Oct 2014

Thanks Justin for the quick Info.Yes it works.I uninstalled Norton, and get the same problem when i try to reinstall also.Now i removed and installed AVG.

Thanks Again :)

HonorGamer · 18 Oct 2014

AVG is also known for the BSODs. I suggest installing MSE as suggested above until we know for sure that it is the problem.

-Justin