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Windows 7: BSOD during installation of BattleNet Games

17 Oct 2014   #1

Windows 7 Home Premium 64-bit
BSOD during installation of BattleNet Games

Title says it all. DMP files are attached. Interestingly, this only happens while I'm installing a game.. Doesn't happen at all when I try to play them. Anyone know what the root causes are?

My System SpecsSystem Spec
18 Oct 2014   #2

Windows 7 Home Premium 64-bit

Anyone know what's causing the BSOD? Please help
My System SpecsSystem Spec
18 Oct 2014   #3

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

Hello Holtshibe,

The BSOD was caused by: NNSStrm.sys || Panda Streamer Streamer

Uninstall the software and see if the problem persists.

Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling which allows you to remove leftover registry:-
Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Downloads\101614-4617-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18526.amd64fre.win7sp1_gdr.140706-1506
Machine Name:
Kernel base = 0xfffff800`02c1c000 PsLoadedModuleList = 0xfffff800`02e5f890
Debug session time: Thu Oct 16 10:13:45.697 2014 (UTC + 6:00)
System Uptime: 0 days 3:56:26.509
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff8a000c2102c, 0, fffff880013e7be0, 0}

*** WARNING: Unable to verify timestamp for NNSStrm.sys
*** ERROR: Module load completed but symbols could not be loaded for NNSStrm.sys

Could not read faulting driver name
Probably caused by : NNSStrm.sys ( NNSStrm+36be0 )

Followup: MachineOwner
My System SpecsSystem Spec


 BSOD during installation of BattleNet Games

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