Bsod driver_irql_not_less_or_equal

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  1. Posts : 38
    windows 7 64 bit
       #1

    Bsod driver_irql_not_less_or_equal


    pLEASE hELP,

    I am a complete newbie to self build computers and my knowlege is limited, but I have followed the instructions on sevenforum to see if anyone can help. I have 3 crashing issues.

    1. screen freezes all pixalated
    2. BSOD DRIVER_IRQL_NOT_LESS_OR_EQUAL STOP:0X000000D1
    2.BSOD IRQL_NOT_LESS_OR_EQUAL STOP:0X0000000A

    The computer runs fine or seems to in the last 1 hour in safe mode with networking

    I have tried updateing all drivers, ran memtest, checked temps all ok. I have installation disc for drivers which I have tried and also downloaded from manufacturures website.

    my hardware is

    ASUS M4A8TDV EVO/USB3 MOTHERBOARD
    RADION HD 5830
    AMD phenom IIx2

    like I said I am a newbie to self builds so please go easy with the tech talk thanks in advance. I have uploaded the kernal dump file as instructed
      My Computer


  2. Posts : 26,869
    Windows 11 Pro
       #2

    Hello boafx and welcome to Seven Forums. I will help you if I can. If at any time you don't understand instructions or have questions, please ask. I don't mind a bit. The first thing I need is a detailed system specs listed in the bottom left corner where it says 'My System Specs'. I need Manufacturer and model # for each component. I have to look up components sometimes, and need the information to do that. I just had to look up your Motherboard. Also by putting them there, they are in every post for anyone who tries to help and we don't have to ask or go hunt for them. I also need to know things like your PSU, your CPU cooler and your Case. You have CPU unknown. If you built the computer, you have to know which CPU you put in, you have no information on the Ram and you don't list the manufacturer of your graphics card and the model. those are all important. These are the instructions I usually give.

    Please fill out your System Specs

       Information
    Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

    If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Info - See Your System Specs

    You only have 2 dump files, which are created by a BSOD and what we use to find out your problem. Both give the same error code and list the same cause tcpip which is a network related issue and the driver is usually supplied by Windows Update. here is the readout.
    Code:
    tcpip
    start             end                 module name
    fffff880`016ad000 fffff880`018b1000   tcpip      (pdb symbols)          c:\symcache\tcpip.pdb\ABB23D00EE7E4165B6AFF66F2DF02EB22\tcpip.pdb
        Loaded symbol image file: tcpip.sys
        Mapped memory image file: c:\symcache\tcpip.sys\4CE79420204000\tcpip.sys
        Image path: \SystemRoot\System32\drivers\tcpip.sys
        Image name: tcpip.sys
        Timestamp:        Sat Nov 20 03:25:52 2010 (4CE79420)
        CheckSum:         001E58E5
        ImageSize:        00204000
        File version:     6.1.7601.17514
        Product version:  6.1.7601.17514
        File flags:       0 (Mask 3F)
        File OS:          40004 NT Win32
        File type:        3.6 Driver
        File date:        00000000.00000000
        Translations:     0409.04b0
        CompanyName:      Microsoft Corporation
        ProductName:      Microsoft® Windows® Operating System
        InternalName:     tcpip.sys
        OriginalFilename: tcpip.sys
        ProductVersion:   6.1.7601.17514
        FileVersion:      6.1.7601.17514 (win7sp1_rtm.101119-1850)
        FileDescription:  TCP/IP Driver
        LegalCopyright:   © Microsoft Corporation. All rights reserved.
    That is the cause listed by both dump files.

    What I would like you to do is make sure all of your important and recommended windows updates are run and installed. I would like the settings to say automatically install updates. From the windows update page in the left column is a 'change settings' link. Set it to Automatically install updates.

    Next I would like you to go to your Motherboard's web site (Motherboards - M4A88TD-V EVO/USB3 - ASUS) and install the RealteK Lan driver as well as the Chipset driver. make sure that is your motherboard.

    Next, I would like you to open a elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow then press enter. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.

    After that please let us know the results and if your problem has improved any.
      My Computer


  3. Posts : 38
    windows 7 64 bit
    Thread Starter
       #3

    thankd for your quick reply. I am currently at work but will reply with all the info ASsAP. I bought motherboard second hand with CPU attached which is why i didnt know the model but i will find out.
      My Computer


  4. Posts : 26,869
    Windows 11 Pro
       #4

    If you like, you can also download CPUz CPU-Z CPUID - System & hardware benchmark, monitoring, reporting which will give you a lot of information about the Motherboard, the CPU and the ram. If you do, please post screenshots of the CPU tab, the Memory and SPD tabs and mainboard tabs. This will tell you how to post screenshots and upload files here.
    Screenshots and Files - Upload and Post in Seven Forums

    Then I can help you with some of the missing items missing in the system specs. It will also give me some information about you system settings that would be helpful.

    If you are overclocking anything, please stop and set everything to default settings.
      My Computer


  5. Posts : 38
    windows 7 64 bit
    Thread Starter
       #5

    should i run the CPUz in normal windows mode as it didnt pick anything up for graphics in safe mode with networking
      My Computer


  6. Posts : 26,869
    Windows 11 Pro
       #6

    Yes, install it and run it in normal mode. It won't pick up much for graphics usually, but should pick up most everything else. You can find out about graphics using GPUz (http://www.techpowerup.com/gpuz/). As with all downloads, watch out for all the addons they try to install with the programs. Just unselect them, if they are offered.
      My Computer


  7. Posts : 38
    windows 7 64 bit
    Thread Starter
       #7

    cpuZ test


    Ok her are the screen shots you requested, it crashed whilst doing this in normal mode so I ill port aswell
      My Computer


  8. Posts : 38
    windows 7 64 bit
    Thread Starter
       #8

    essenbe said:
    Hello boafx and welcome to Seven Forums. I will help you if I can. If at any time you don't understand instructions or have questions, please ask. I don't mind a bit. The first thing I need is a detailed system specs listed in the bottom left corner where it says 'My System Specs'. I need Manufacturer and model # for each component. I have to look up components sometimes, and need the information to do that. I just had to look up your Motherboard. Also by putting them there, they are in every post for anyone who tries to help and we don't have to ask or go hunt for them. I also need to know things like your PSU, your CPU cooler and your Case. You have CPU unknown. If you built the computer, you have to know which CPU you put in, you have no information on the Ram and you don't list the manufacturer of your graphics card and the model. those are all important. These are the instructions I usually give.

    Please fill out your System Specs

       Information
    Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

    If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Info - See Your System Specs

    You only have 2 dump files, which are created by a BSOD and what we use to find out your problem. Both give the same error code and list the same cause tcpip which is a network related issue and the driver is usually supplied by Windows Update. here is the readout.
    Code:
    tcpip
    start             end                 module name
    fffff880`016ad000 fffff880`018b1000   tcpip      (pdb symbols)          c:\symcache\tcpip.pdb\ABB23D00EE7E4165B6AFF66F2DF02EB22\tcpip.pdb
        Loaded symbol image file: tcpip.sys
        Mapped memory image file: c:\symcache\tcpip.sys\4CE79420204000\tcpip.sys
        Image path: \SystemRoot\System32\drivers\tcpip.sys
        Image name: tcpip.sys
        Timestamp:        Sat Nov 20 03:25:52 2010 (4CE79420)
        CheckSum:         001E58E5
        ImageSize:        00204000
        File version:     6.1.7601.17514
        Product version:  6.1.7601.17514
        File flags:       0 (Mask 3F)
        File OS:          40004 NT Win32
        File type:        3.6 Driver
        File date:        00000000.00000000
        Translations:     0409.04b0
        CompanyName:      Microsoft Corporation
        ProductName:      Microsoft® Windows® Operating System
        InternalName:     tcpip.sys
        OriginalFilename: tcpip.sys
        ProductVersion:   6.1.7601.17514
        FileVersion:      6.1.7601.17514 (win7sp1_rtm.101119-1850)
        FileDescription:  TCP/IP Driver
        LegalCopyright:   © Microsoft Corporation. All rights reserved.
    That is the cause listed by both dump files.

    What I would like you to do is make sure all of your important and recommended windows updates are run and installed. I would like the settings to say automatically install updates. From the windows update page in the left column is a 'change settings' link. Set it to Automatically install updates.

    Next I would like you to go to your Motherboard's web site (Motherboards - M4A88TD-V EVO/USB3 - ASUS) and install the RealteK Lan driver as well as the Chipset driver. make sure that is your motherboard.

    Next, I would like you to open a elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow then press enter. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.

    After that please let us know the results and if your problem has improved any.
    CAN these actions be done in safe mode with networking as I am crashing all the time at the moment
      My Computer


  9. Posts : 38
    windows 7 64 bit
    Thread Starter
       #9

    cpuZ test


    Ok her are the screen shots you requested, it crashed whilst doing this in normal mode so I ill port aswell
      My Computer


  10. Posts : 26,869
    Windows 11 Pro
       #10

    I'm not sure, but probably can do it in safe mode. Also, please go into bios and stay there for a while. I want to know if you crash in bios. While there give me the CPU temps, Motherboard temp, the values for the +12V, +5V and +3.3V. Am I correct that you do not crash in safe mode?
      My Computer


 
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