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#1
BSOD while browing outlook, Kernel Power event 41
Hi
I have a BSOD while browing my emails in outlook.
I have attached the log.
Any help will be appreciated.
Thanks
Attachment 337441
BSOD while browing outlook, Kernel Power event 41
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New #2
Welcome to the forum ais567,
Complete the steps below
Perform a Clean boot:
Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:
Remove Avast! and replace it with MSE for testing purpose.
Microsoft Security Essentials is recommended from a strict BSOD perspective, compatibility & stability
compared to other antivirus or internet security software. It is free and lightweight:-
- Microsoft Security Essentials - Free Antivirus for Windows
- Malwarebytes: Removes malware including viruses, spyware, worms and trojans, plus it protects your computer
- Good and Free system security combination.
WarningDo not start the free trial of Malware Bytes; remember to deselect that option when prompted.
Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
- Click on the
- Type CMD on Search
- Left click and Run as Administrator
- Type SFC /scannow
Full tutorial here:
Run Disk Check on your Hard Drive for file system errors and bad sectors on it:
Upload a screenshot of your hard disk using Crystal Disk Info:
- CrystalDiskInfo - Software - Crystal Dew World
- Screenshots and Files - Upload and Post in Seven Forums
Make scans with the following:
Kaspersky TDSSKiller
ESET online scanner:
Check for heating issues using Speccy or HWMonitor. Upload a screen shot with either of the tools:
- Speccy - System Information - Free Download
- HWMonitor CPUID - System & hardware benchmark, monitoring, reporting
- Screenshots and Files - Upload and Post in Seven Forums
Post back with results.
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