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Windows 7: BSOD at random times, error 0x00000a (IRQL_NOT_LESS_OR_EQUAL)

20 Oct 2014   #1

Windows 7 Home Premium 64bit
BSOD at random times, error 0x00000a (IRQL_NOT_LESS_OR_EQUAL)


For a few weeks now I have been getting BSOD's, sometimes three a day, sometimes none for a few days. I re-installed windows (my boyfriend did actually, he knows lots more about computers than I do), but they still keep coming now and then. That's why he told me to ask for some assistance here. I followed the first option for BSOD and attached the zip file.

Thank you in advance.

My System SpecsSystem Spec
20 Oct 2014   #2

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

Welcome to the forum.

The dumps do not point at anything specific.

Let us start by testing RAM.

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.
*Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.
*If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
*If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot.
*If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
*If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.
information   Information
Errors are sometimes found after 8 passes.

Tip   Tip
Memtest should be done overnight.

*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck A, {fffff28008a53b70, 2, 0, fffff80003128c6f}

Probably caused by : memory_corruption ( nt!MiIdentifyPfn+23f )

Followup: MachineOwner
My System SpecsSystem Spec

 BSOD at random times, error 0x00000a (IRQL_NOT_LESS_OR_EQUAL)

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