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Windows 7: DRIVER_POWER_STATE_FAILURE ntoskrnl.exe + 75bc0

20 Oct 2014   #1

Windows 7 Ultimate x64,
DRIVER_POWER_STATE_FAILURE ntoskrnl.exe + 75bc0

lately i'm getting alot of BSOD. I have attached the DMP.
Any suggestions please?

My System SpecsSystem Spec
20 Oct 2014   #2

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

Welcome to the forum rickly,

Looks like you reinstalled windows sometime back. Did you happen to update the Realtek USB Card Reader after that?

Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Downloads\RICKLY-PC-Tue_10_21_2014__11049_35\102014-22760-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff8a0`00224622?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff8a0`03212c32?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff8a0`03359682?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff8a0`028d4c32?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff800`00b9a3c0?
Symbol search path is: SRV*c:\symbols*
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18526.amd64fre.win7sp1_gdr.140706-1506
Machine Name:
Kernel base = 0xfffff800`03059000 PsLoadedModuleList = 0xfffff800`0329c890
Debug session time: Mon Oct 20 23:51:54.131 2014 (UTC + 6:00)
System Uptime: 0 days 0:17:21.520
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8006cbc060, fffff80000b9a3d8, fffffa8006680c60}

***                                                                   ***
***                                                                   ***
***    Either you specified an unqualified symbol, or your debugger   ***
***    doesn't have full symbol information.  Unqualified symbol      ***
***    resolution is turned off by default. Please either specify a   ***
***    fully qualified symbol module!symbolname, or enable resolution ***
***    of unqualified symbols by typing ".symopt- 100". Note that   ***
***    enabling unqualified symbol resolution with network symbol     ***
***    server shares in the symbol path may cause the debugger to     ***
***    appear to hang for long periods of time when an incorrect      ***
***    symbol name is typed or the network symbol server is down.     ***
***                                                                   ***
***    For some commands to work properly, your symbol path           ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: USBHUB!_DEVICE_EXTENSION_PDO                  ***
***                                                                   ***
Unable to load image \SystemRoot\System32\Drivers\RtsUStor.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for RtsUStor.sys
*** ERROR: Module load completed but symbols could not be loaded for RtsUStor.sys
Probably caused by : usbhub.sys

Followup: MachineOwner
Followup: MachineOwner

0: kd> lmvm RtsUStor
start             end                 module name
fffff880`0397f000 fffff880`039c4000   RtsUStor T (no symbols)           
    Loaded symbol image file: RtsUStor.sys
    Image path: \SystemRoot\System32\Drivers\RtsUStor.sys
    Image name: RtsUStor.sys
    Timestamp:        Thu Mar 27 08:59:31 2014 (53339413)
    CheckSum:         0004D0D8
    ImageSize:        00045000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Complete the steps below.

Perform a Clean boot:Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
  • Click on the
  • Type CMD on Search
  • Left click and Run as Administrator
  • Type SFC /scannow
Full tutorial here:
Are you using any antivirus software?
My System SpecsSystem Spec
21 Oct 2014   #3

Windows 7 Ultimate x64,

I'm using Avira and Malwarebytes. Realtek USB Card Reader i have updated it using
SlimDrivers from

Should i reinstall Windows an only use the drivers on the manufacturers website ? Lenovo?
My System SpecsSystem Spec

21 Oct 2014   #4

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit


Please remove Avira and replace with MSE for testing purpose.

Microsoft Security Essentials is recommended from a strict BSOD perspective, compatibility & stability
compared to other antivirus or internet security software. It is free and lightweight:-
warning   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

My System SpecsSystem Spec

 DRIVER_POWER_STATE_FAILURE ntoskrnl.exe + 75bc0

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