BSOD while streaming from Twitch.tv

Belandrew · 20 Oct 2014

Hello and thanks in advance for the help. I have been getting a BSOD while streaming from Twitch.tv since Sat 10/18/2014. After some research I saw that it might be a video driver problem, and I had updated my drivers that day(to 344.11), so I used DDU to uninstall the drivers, then rolled back to the 340.52 driver. Kept getting the BSOD, so again ran DDU, and installed 320.49. I'm still having this issue so decided to open a thread.

I have not had a BSOD while gaming, or using Youtube.

My system info:
Operating System
Windows 7 Home Premium 64-bit SP1
CPU
AMD FX-8350 16 °C
Vishera 32nm Technology
RAM
8.00GB Dual-Channel DDR3 @ 577MHz (9-9-9-24)
Motherboard
ASUSTeK COMPUTER INC. M5A97 R2.0 (Socket 942) 28 °C
Graphics
TOSHIBA-TV (1824x1026@60Hz)
HP 90 Monitor (1600x1200@75Hz)
1024MB NVIDIA GeForce GTX 650 Ti (NVIDIA) 27 °C
Storage
465GB Seagate ST350041 8AS SATA Disk Device (SATA) 26 °C
Optical Drives
ASUS DRW-24B1ST c SATA CdRom Device
Audio
Realtek High Definition Audio

and .zip from DM Log Collector is attached.

Any help with this is greatly appreciated, I don't know what to try next.

Belandrew · 20 Oct 2014

The temps listed were from Speccy, while only it and Chrome were open.

Boozad · 21 Oct 2014

Welcome to 7F. You've received two 0x101 which is a Clock Watchdog Timeout, this can point to a hardware defect but luckily two drivers have shown their heads so it looks like they're the issue.

1: Your nVidia driver is causing issues.

Code:

fffff800`00b99ee8  fffff880`1122e2a9Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0x72a9

0: kd> lmvm nvlddmkm
start             end                 module name
fffff880`11227000 fffff880`11eb5000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Wed Jul 02 18:42:02 2014 (53B4446A)
    CheckSum:         00C4C7C9
    ImageSize:        00C8E000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Download this earlier version from here and follow NVIDIA Drivers - Avoid Problems for the cleanest possible install.

2: Your Realtek Gigabit Ethernet driver has also been flagged. It's old and needs updating.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 101, {19, 0, fffff88003317180, 6}

*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys

0: kd> lmvm Rt64win7
start             end                 module name
fffff880`11f20000 fffff880`11fd3000   Rt64win7 T (no symbols)           
    Loaded symbol image file: Rt64win7.sys
    Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
    Image name: Rt64win7.sys
    Timestamp:        Tue Jun 12 15:00:29 2012 (4FD74B7D)
    CheckSum:         000B8CFC
    ImageSize:        000B3000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Search here for an updated version.

Belandrew · 21 Oct 2014

Thanks for the help Boozad! I updated to the suggested Nvidia driver, and updated the Lan drivers. I'll leave a stream up tonight, and reply back here tomorrow with an update.

Boozad · 22 Oct 2014

Sounds good.

Belandrew · 22 Oct 2014

Well no BSOD's after leaving a stream up all night, so I'll mark as solved. Thanks so much for the quick help!

Boozad · 23 Oct 2014

You're welcome, and thanks for letting us know the outcome. :)