BSOD random inc:dxgkrnl.sys+34f50 win32k.sys+19a046 and others

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  1. KurtzD
    Posts : 25
    windows home premium 64 bit
       New #1

    BSOD random inc:dxgkrnl.sys+34f50 win32k.sys+19a046 and others


    Hi, had made another thread which got delete for no apparent reason...
    Had got a new PC (2nd hand) about a week ago and has crashed literally every 30 minutes or so.
    Have ran memtest86 for 12 hours with no errors (although one dimm slot on the board doesn't work). Have tried a different graphics card but still same issues only worse. Tried different hardrive with a new install of windows still same persistent crashes.
    Have ran Furmark no issues, have also ran Prime 95 the consistent BSOD i'm getting is clock interupt on secondary processor, have also had machine_check_exception and a driver tried to corrupt stack.
    Bue screen view shows these files:

    ntoskrnl.exe+cca4a
    nvlddmkm.sys+9a57a0
    dxgmms1.sys+3b085
    dxgkrnl.sys+5d134
    win32k.sys+19a046
    nvlddmkm.sys+4e0bc
    ntoskrnl.exe+5024ec
    dxgkrnl.sys+34f50
    DrvAgent64.SYS+2512

    I really need help on this and am grateful for any assistance you guys can give... thanks :)
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  3. KurtzD
    Posts : 25
    windows home premium 64 bit
    Thread Starter
       New #2

    And some further BSOD information


    BCCode: c4
    BCP1: 00000000000000F6
    BCP2: 0000000000000244
    BCP3: FFFFF98030836B30
    BCP4: FFFFF800031568C5
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Not every crash gets as far as BSOD or logging but I grab what I can
    ADDITIONAL:
    Just crashed in safe mode for the first time... I'm thinking hardware but I want to be sure before I lay out the money on trying to replace parts.
    Last edited by KurtzD; 22 Oct 2014 at 06:07. Reason: additional information added.
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  4. Shimshom
    Posts : 758
    Windows 7 Ultimate x64
       New #3

    As a quick test have you tried disconnecting everything apart from KB/mouse 1xRAM module hard drive and monitor (If you have on board graphics then also remove the graphic card and enable on board graphics in the BIOS) and if OK start adding one component at a time. Have you checked to see the level of dust inside being a 2nd hand PC
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  6. KurtzD
    Posts : 25
    windows home premium 64 bit
    Thread Starter
       New #4

    Thanks for the reply. I did begin to only test those things you mentioned but the PC will not boot with just one memory stick (2gbs) (albeit with the graphics card). it's pretty clean inside so not much dust. There are onboard graphics on the MSI 2A9C but I can't track down any updates for the AMIBIOS 6.21 to update the bios that will let me enable them.
    After any period of use the heatsink on the cpu is pretty cool to the touch. Having tested cpu temps and keeping an eye with open hardware monitor everything was relatively cool anyway but the lack of heat transferance onto the sink piqued my curiousity.
    Last edited by KurtzD; 22 Oct 2014 at 06:18. Reason: speeling and grammer
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  7. Shimshom
    Posts : 758
    Windows 7 Ultimate x64
       New #5

    Have you tried each RAM stick in the different slots and might be worthwhile re-seating the CPU with new TIM
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  8. KurtzD
    Posts : 25
    windows home premium 64 bit
    Thread Starter
       New #6

    Shimshom said:
    Have you tried each RAM stick in the different slots

    Yeah switched the ram around a few times and still same issues... removed one stick and tried with different configurations. Dimm 3 on the board doesn't register any ram at all so it looks like Dimm 3 isn't fully functional. Maybe it's an indication that the mobo is indeed causing the issues but I don't have enough experience to determine that.
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  10. Shimshom
    Posts : 758
    Windows 7 Ultimate x64
       New #7

    I'll try to have a look at the files you posted and hope one of the gurus here also has a look
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  11. KurtzD
    Posts : 25
    windows home premium 64 bit
    Thread Starter
       New #8

    Thank you that'd be great... in the mean time I'm workin on trying different hardware psu etc. just incase
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  12. HonorGamer
    Posts : 1,436
    Windows 8.1 Pro x64
       New #9

    Hello,

    Code:
    nvlddmkm.sys                Sun Sep 27 19:12:06 2009 (4ABFFF56)
Probably caused by :nvlddmkm.sys
    Display driver is out of date: Drivers - Download NVIDIA Drivers

    Try this for now,
    -Justin
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  13. KurtzD
    Posts : 25
    windows home premium 64 bit
    Thread Starter
       New #10

    Originally when I posted the dmp files etc. I uninstalled all Nvidia drivers as I was concerned about windows updating files over the top of those and possibly with conflicting/corrupting the ones that were already there. Since updates have now finished I reinstalled the Nvidia latest drivers for the GT210 but still getting the same crashes. Included a new DM logger.
    Just had a crash before posting this again. Crashes seem to happen more when the PC is cold although it does crash after extended use but not as much, Bluescreenview shows these files as culprit:
    dxgkrnl.sys+5d134
    dxgmms1.sys+3b085
    nvlddmkm.sys+9a57a0

    and these are as latest drivers as I can install.

    Windows shows:
    BCCode: 116
    BCP1: FFFFFA80067514E0
    BCP2: FFFFF8800FA167A0
    BCP3: FFFFFFFFC000009A
    BCP4: 0000000000000004
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1
    Last edited by KurtzD; 23 Oct 2014 at 10:43. Reason: additional info
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