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Windows 7: BSOD Win32k Cannot solve - dmp files included

21 Oct 2014   #1

Windows 7 Ultimate
BSOD Win32k Cannot solve - dmp files included

Hello SevenForums

I've been getting a few BSOD's in the last few weeks. (only 3 over 3 weeks)
I'm not entirely sure what is going on, but I have noticed two of the times it blue screen'd was when I Middle clicked (the scroll wheel) to either close a tab or something else. it just always says win32k on the blue screen.
I'm not 100% sure how to read or view Dump logs, so any help on that would be good!

Thank you!

I've uploaded a rar file containing all 3 files.

I've updated audio/video drivers, motherboard drivers & so on.. I don't know what else to do.

My System SpecsSystem Spec
22 Oct 2014   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Hi Yuzhone.

Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats including BSODs.
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Report us for any BSOD after installing Service pack 1, following the Blue Screen of Death (BSOD) Posting Instructions.
My System SpecsSystem Spec

 BSOD Win32k Cannot solve - dmp files included

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