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Windows 7: BSOD while waking from sleep mode

21 Oct 2014   #1

Windows 7 Professional 64bit
BSOD while waking from sleep mode

After running the log collector program, here is the zip file it produced. Please help me find what caused this.

My System SpecsSystem Spec
22 Oct 2014   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Upload your MSINFO32.nfo file. Ii is highly needed to suggest you anything depending on this situation.
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa80044e96f0, fffff80003c073d8, fffffa800650fc10}

Unable to load image \SystemRoot\system32\DRIVERS\amd_xata.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for amd_xata.sys
*** ERROR: Module load completed but symbols could not be loaded for amd_xata.sys
*** WARNING: Unable to verify timestamp for amd_sata.sys
*** ERROR: Module load completed but symbols could not be loaded for amd_sata.sys
Probably caused by : amd_sata.sys

Followup: MachineOwner

0: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

A driver has failed to complete a power IRP within a specific time.
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa80044e96f0, Physical Device Object of the stack
Arg3: fffff80003c073d8, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: fffffa800650fc10, The blocked IRP

Debugging Details:


IMAGE_NAME:  amd_sata.sys


MODULE_NAME: amd_sata

FAULTING_MODULE: fffff88000de0000 amd_sata






ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre


fffff800`03c07388 fffff800`035468d2 : 00000000`0000009f 00000000`00000003 fffffa80`044e96f0 fffff800`03c073d8 : nt!KeBugCheckEx
fffff800`03c07390 fffff800`034e185c : fffff800`03c074c0 fffff800`03c074c0 00000000`00000000 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x33af0
fffff800`03c07430 fffff800`034e16f6 : fffff800`03687140 00000000`00064633 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x6c
fffff800`03c074a0 fffff800`034e15de : 0000000e`ef60767e fffff800`03c07b18 00000000`00064633 fffff800`036548e8 : nt!KiProcessExpiredTimerList+0xc6
fffff800`03c07af0 fffff800`034e13c7 : 00000002`e9640ac1 00000002`00064633 00000002`e9640a6b 00000000`00000033 : nt!KiTimerExpiration+0x1be
fffff800`03c07b90 fffff800`034ce8ca : fffff800`03651e80 fffff800`0365fcc0 00000000`00000001 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff800`03c07c40 00000000`00000000 : fffff800`03c08000 fffff800`03c02000 fffff800`03c07c00 00000000`00000000 : nt!KiIdleLoop+0x5a


FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0x9F_3_POWER_DOWN_disk_IMAGE_amd_sata.sys

BUCKET_ID:  X64_0x9F_3_POWER_DOWN_disk_IMAGE_amd_sata.sys


FAILURE_ID_HASH_STRING:  km:x64_0x9f_3_power_down_disk_image_amd_sata.sys

FAILURE_ID_HASH:  {bd3723e5-7ce7-7570-8bcd-85961145548a}

Followup: MachineOwner

0: kd> !irp fffffa800650fc10
Irp is active with 5 stacks 3 is current (= 0xfffffa800650fd70)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  Pending has been returned
     cmd  flg cl Device   File     Completion-Context
 [ 16, 0]   0  0 fffffa80044e96f0 00000000 fffff880010ef648-00000000    
           \Driver\amd_sata    amd_xata
            Args: 00000000 00000000 00000000 00000002
 [ 16, 0]   0  0 fffffa80036c5ac0 00000000 fffff88001b6fd30-fffffa80047295a0    
           \Driver\amd_xata    CLASSPNP!ClasspPowerUpCompletion
            Args: 00000000 00000000 00000000 00000002
>[ 16, 2]   0 e1 fffffa8004729060 00000000 fffff88000e05f50-00000000 Success Error Cancel pending
           \Driver\Disk    partmgr!PmPowerCompletion
            Args: 00051100 00000001 00000001 00000002
 [ 16, 2]   0 e1 fffffa80045ff890 00000000 00000000-00000000    pending
            Args: 00051100 00000001 00000001 00000002
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa80072be930    

            Args: 00000000 00000000 00000000 00000000
0: kd> lmvm amd_sata
start             end                 module name
fffff880`00de0000 fffff880`00df8000   amd_sata T (no symbols)           
    Loaded symbol image file: amd_sata.sys
    Image path: \SystemRoot\system32\DRIVERS\amd_sata.sys
    Image name: amd_sata.sys
    Timestamp:        Fri Jun 28 10:20:15 2013 (51CD1607)
    CheckSum:         00014AE1
    ImageSize:        00018000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec

 BSOD while waking from sleep mode

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