Invisible BSOD on computer wake after long periods - Hard reset needed

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  1. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #21

    OK so that's shaken something loose, it's pointing to Intel Rapid Start Storage Technology driver.

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck C9, {6, 103, fffff98008718dc0, 0}
    
    Unable to load image irstrtdv.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for irstrtdv.sys
    *** ERROR: Module load completed but symbols could not be loaded for irstrtdv.sys
    Probably caused by : ntkrnlmp.exe ( nt!IovCompleteRequest+c2 )
    
    Followup: MachineOwner
    Do you use that feature? If not I'd suggest uninstalling it.
      My Computer


  2. Posts : 14
    Windows 7 Pro OA
    Thread Starter
       #22

    I have no idea unless it comes factory on these computers?! I'll look into it in more detail when I get home. AWESOME to finally find it pointing to something though!!

    Thanks a lot and will let you know!

    Stevieb
      My Computer


  3. Posts : 14
    Windows 7 Pro OA
    Thread Starter
       #23

    OK, so I disabled the intel rapid start tech in the bios and now when I close the lid on the computer it just goes to sleep but doesn't hibernate. I don't have a problem with this but I will try and make it hibernate manually just to see if the problem is solved as I am unable to duplicate how it used to be handled. It also pops up when I restart the computer and warns me that I do not have intel rapid start tech enabled but I'm sure I can find a way to solve that. For now, no more blue screens, but like I said I will try and dupe the problem and see what happens. Awesome support here and I thank you guys a lot!!!!!!

    Stevieb
      My Computer


 
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