BSOD on Windows Start-up.


  1. Posts : 1
    Windows 7 Home x64
       #1

    BSOD on Windows Start-up.


    Hi all,

    When I start my pc it will post but once the windows logo appears it goes to a blue (Green) screen and crashes. In the past it would only do this when I restarted from win desktop now it does it from a fresh start.
    I have attached my dump file for the info.
    Thank you in advance.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hi SpringbokNZ.

    There are multiple issues. Display and network.

    For the network issue, download and install Drivers for Atheros AR922X and Windows 7. Follow Driver Install - Device Manager to install it. Then we have to observe if the network issue bounces back or not.

    For the display issue, better to go slowly. As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings.

    When done, stress test the Graphics Card using Furmark.Let us know the results.
    _________________________________________________
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {10, 2, 0, fffff880018cb566}
    
    *** WARNING: Unable to verify timestamp for athrx.sys
    *** ERROR: Module load completed but symbols could not be loaded for athrx.sys
    Probably caused by : athrx.sys ( athrx+47677 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 0000000000000010, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff880018cb566, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800026af100
    GetUlongFromAddress: unable to read from fffff800026af1c0
     0000000000000010 Nonpaged pool
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    ndis!NdisFreeTimerObject+16
    fffff880`018cb566 488b5310        mov     rdx,qword ptr [rbx+10h]
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    BUGCHECK_STR:  0xD1
    
    PROCESS_NAME:  System
    
    ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre
    
    TRAP_FRAME:  fffff880021a3770 -- (.trap 0xfffff880021a3770)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000000 rbx=0000000000000000 rcx=fffff88001901ac8
    rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff880018cb566 rsp=fffff880021a3900 rbp=fffff8000261d280
     r8=0000000000011120  r9=0000000000000000 r10=fffff80002402000
    r11=fffffa8008f72040 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz na pe nc
    ndis!NdisFreeTimerObject+0x16:
    fffff880`018cb566 488b5310        mov     rdx,qword ptr [rbx+10h] ds:00000000`00000010=????????????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80002477169 to fffff80002477bc0
    
    STACK_TEXT:  
    fffff880`021a3628 fffff800`02477169 : 00000000`0000000a 00000000`00000010 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    fffff880`021a3630 fffff800`02475de0 : 00d80104`100000d8 40000000`00008020 fffffa80`08f73000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    fffff880`021a3770 fffff880`018cb566 : fffffa80`06d30660 00000000`000007ff fffffa80`08f72388 00000000`00000000 : nt!KiPageFault+0x260
    fffff880`021a3900 fffff880`05098677 : fffffa80`08f72388 fffff880`0509134f fffff880`0517f588 fffff880`0517f578 : ndis!NdisFreeTimerObject+0x16
    fffff880`021a3930 fffffa80`08f72388 : fffff880`0509134f fffff880`0517f588 fffff880`0517f578 00000000`00011120 : athrx+0x47677
    fffff880`021a3938 fffff880`0509134f : fffff880`0517f588 fffff880`0517f578 00000000`00011120 fffff880`0507db83 : 0xfffffa80`08f72388
    fffff880`021a3940 fffff880`0517f588 : fffff880`0517f578 00000000`00011120 fffff880`0507db83 fffffa80`08f722b8 : athrx+0x4034f
    fffff880`021a3948 fffff880`0517f578 : 00000000`00011120 fffff880`0507db83 fffffa80`08f722b8 fffffa80`08820000 : athrx+0x12e588
    fffff880`021a3950 00000000`00011120 : fffff880`0507db83 fffffa80`08f722b8 fffffa80`08820000 fffffa80`08418050 : athrx+0x12e578
    fffff880`021a3958 fffff880`0507db83 : fffffa80`08f722b8 fffffa80`08820000 fffffa80`08418050 fffff880`05080d88 : 0x11120
    fffff880`021a3960 fffffa80`08f722b8 : fffffa80`08820000 fffffa80`08418050 fffff880`05080d88 fffffa80`0882e030 : athrx+0x2cb83
    fffff880`021a3968 fffffa80`08820000 : fffffa80`08418050 fffff880`05080d88 fffffa80`0882e030 fffff880`050805e9 : 0xfffffa80`08f722b8
    fffff880`021a3970 fffffa80`08418050 : fffff880`05080d88 fffffa80`0882e030 fffff880`050805e9 fffffa80`08f72040 : 0xfffffa80`08820000
    fffff880`021a3978 fffff880`05080d88 : fffffa80`0882e030 fffff880`050805e9 fffffa80`08f72040 00000000`00000000 : 0xfffffa80`08418050
    fffff880`021a3980 fffffa80`0882e030 : fffff880`050805e9 fffffa80`08f72040 00000000`00000000 00000000`00000000 : athrx+0x2fd88
    fffff880`021a3988 fffff880`050805e9 : fffffa80`08f72040 00000000`00000000 00000000`00000000 fffffa80`08f72010 : 0xfffffa80`0882e030
    fffff880`021a3990 fffffa80`08f72040 : 00000000`00000000 00000000`00000000 fffffa80`08f72010 fffffa80`086ae240 : athrx+0x2f5e9
    fffff880`021a3998 00000000`00000000 : 00000000`00000000 fffffa80`08f72010 fffffa80`086ae240 fffff880`05080589 : 0xfffffa80`08f72040
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    athrx+47677
    fffff880`05098677 ??              ???
    
    SYMBOL_STACK_INDEX:  4
    
    SYMBOL_NAME:  athrx+47677
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: athrx
    
    IMAGE_NAME:  athrx.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a2ea4b9
    
    FAILURE_BUCKET_ID:  X64_0xD1_athrx+47677
    
    BUCKET_ID:  X64_0xD1_athrx+47677
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:x64_0xd1_athrx+47677
    
    FAILURE_ID_HASH:  {e2448d56-6af4-b542-128b-9142b27237e9}
    
    Followup: MachineOwner
    ---------
    
    0: kd> lmvm athrx
    start             end                 module name
    fffff880`05051000 fffff880`051a9000   athrx    T (no symbols)           
        Loaded symbol image file: athrx.sys
        Image path: \SystemRoot\system32\DRIVERS\athrx.sys
        Image name: athrx.sys
        Timestamp:        Tue Jun 09 23:36:49 2009 (4A2EA4B9)
        CheckSum:         0015FE99
        ImageSize:        00158000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 116, {fffffa800e6c54e0, fffff88003e95f80, 0, d}
    
    Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by : atikmpag.sys ( atikmpag+af80 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    VIDEO_TDR_FAILURE (116)
    Attempt to reset the display driver and recover from timeout failed.
    Arguments:
    Arg1: fffffa800e6c54e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff88003e95f80, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 000000000000000d, Optional internal context dependent data.
    
    Debugging Details:
    ------------------
    
    
    FAULTING_IP: 
    atikmpag+af80
    fffff880`03e95f80 4883ec28        sub     rsp,28h
    
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    
    CUSTOMER_CRASH_COUNT:  1
    
    BUGCHECK_STR:  0x116
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre
    
    STACK_TEXT:  
    fffff880`05d97758 fffff880`0450a134 : 00000000`00000116 fffffa80`0e6c54e0 fffff880`03e95f80 00000000`00000000 : nt!KeBugCheckEx
    fffff880`05d97760 fffff880`04509ebb : fffff880`03e95f80 fffffa80`0e6c54e0 00000000`00000000 fffffa80`09083010 : dxgkrnl!TdrBugcheckOnTimeout+0xec
    fffff880`05d977a0 fffff880`045b1f13 : fffffa80`0e6c54e0 00000000`00000000 00000000`00000000 fffffa80`09083010 : dxgkrnl!TdrIsRecoveryRequired+0x21f
    fffff880`05d977d0 fffff880`045dfed6 : 00000000`00000000 00000000`0082dc10 fffff880`05d97930 fffffa80`09083010 : dxgmms1!VidSchiReportHwHang+0x40b
    fffff880`05d978b0 fffff880`045db91a : fffffa80`09083010 ffffffff`feced300 00000000`00000002 fffff880`045ae2fe : dxgmms1!VidSchWaitForCompletionEvent+0x196
    fffff880`05d978f0 fffff880`045da1b0 : fffffa80`09083010 00000000`00000002 fffff880`045d9f3c 00000000`00000000 : dxgmms1!VidSchiWaitForDrainFlipQueue+0x92
    fffff880`05d979e0 fffff880`045da47a : 00000000`00000000 00000000`00000002 00000000`00000002 00000000`00000000 : dxgmms1!VidSchiHandleControlEvent+0x4c
    fffff880`05d97a10 fffff880`045ad2d2 : ffffffff`ff676980 fffffa80`09083010 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x23e
    fffff880`05d97ab0 fffff880`045d9ff6 : 00000000`00000000 fffffa80`0a14b190 00000000`00000080 fffffa80`09083010 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
    fffff880`05d97bc0 fffff800`0332173a : 00000000`fffffc32 fffffa80`092c6b50 fffffa80`06c779e0 fffffa80`092c6b50 : dxgmms1!VidSchiWorkerThread+0xba
    fffff880`05d97c00 fffff800`030768e6 : fffff880`009ef180 fffffa80`092c6b50 fffff880`009f9fc0 fffffa80`08d9ac10 : nt!PspSystemThreadStartup+0x5a
    fffff880`05d97c40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  .bugcheck ; kb
    
    FOLLOWUP_IP: 
    atikmpag+af80
    fffff880`03e95f80 4883ec28        sub     rsp,28h
    
    SYMBOL_NAME:  atikmpag+af80
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: atikmpag
    
    IMAGE_NAME:  atikmpag.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  53e96f06
    
    FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
    
    BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:x64_0x116_image_atikmpag.sys
    
    FAILURE_ID_HASH:  {83e844bc-fe68-2042-4230-7f5d3e90b48a}
    
    Followup: MachineOwner
    ---------
    
    0: kd> lmvm atikmpag
    start             end                 module name
    fffff880`03e8b000 fffff880`03f19000   atikmpag T (no symbols)           
        Loaded symbol image file: atikmpag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
        Image name: atikmpag.sys
        Timestamp:        Tue Aug 12 07:03:58 2014 (53E96F06)
        CheckSum:         00091AAB
        ImageSize:        0008E000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


 

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