BSOD at random situations


  1. Posts : 2
    Windows 8.1 x64
       #1

    BSOD at random situations


    Hello guys.

    I built a new pc for my brother, but at random moments it's happening BSOD. Can be watching videos on youtube, listening to music, using skype only, playing some games. Always at random.

    @Edit
    Some informations I forgot.

    Computer specs
    Windows 7 Ultimate x64
    i5 3540
    8GB RAM
    MOBO GIGABYTE GA-H61M-S1
    Video card GeForce GTX550Ti
      My Computer


  2. Posts : 26,869
    Windows 11 Pro
       #2

    Harok, I will try to help you with this
    You had 4 dump files all dated 10-23-14
    3 of them list the sam cause
    Code:
    nvlddmkm
    start             end                 module name
    fffff880`0f0af000 fffff880`0fd8b000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Thu Oct 16 07:31:28 2014 (543FBAA0)
        CheckSum:         00C97F5B
        ImageSize:        00CDC000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    which is your Nvidia graphics driver

    the other one lists

    Code:
    NETIO
    start             end                 module name
    fffff880`01400000 fffff880`01460000   NETIO      (pdb symbols)          c:\symcache\netio.pdb\1A3624EA66AA400882BAF5885EE923E52\netio.pdb
        Loaded symbol image file: NETIO.SYS
        Mapped memory image file: c:\symcache\NETIO.SYS\5294760D60000\NETIO.SYS
        Image path: \SystemRoot\system32\drivers\NETIO.SYS
        Image name: NETIO.SYS
        Timestamp:        Tue Nov 26 04:21:01 2013 (5294760D)
        CheckSum:         0006433E
        ImageSize:        00060000
        File version:     6.1.7601.18327
        Product version:  6.1.7601.18327
        File flags:       0 (Mask 3F)
        File OS:          40004 NT Win32
        File type:        3.6 Driver
        File date:        00000000.00000000
    Which is a Network I/O subsystem from Windows uodate

    If you installed Motherboard drivers fro the drive dish, please go to your motherboard web site for your board and update the drivers. The DVD drivers are always out of date.

    If you installed any of the Gigabyte Utilities, uninstall every one of them. They are sure BSOD causers.

    After doing that please make sure all of the windows updates are installed and there are no more to install.
    Then update/reinstall the Nvidia drivers going by this guide.
    NVIDIA Drivers - Avoid Problems

    Then please open a elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.

    Also, what manufacturer and size of PSU do you have, and is this a total custom build, or did you use some part of another system in this build? I would also run Disk Check and the manufacturer's diagnostic program, running both the short and long tests. If you are using an SSD, make sure the firmware is up to date.
      My Computer


  3. Posts : 2
    Windows 8.1 x64
    Thread Starter
       #3

    This is a total custom build. I tried everything you said and nothing solved the BSOD. I did the memtest86+ and the windows memory test. That was my memory module.

    I called the warranty and changed it. Now its everything working great, since yesterday.

    Thanks for the help.
      My Computer


  4. Posts : 26,869
    Windows 11 Pro
       #4

    Great! I hope your good fortune continues. if you have more problems, we'll be right here. Good job.
      My Computer


 

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