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Windows 7: BSOD randomly, been occurring for a long time now, now more frequently

24 Oct 2014   #1

BSOD randomly, been occurring for a long time now, now more frequently

I am having some troubles with my computer because of this issue. Now nearly daily my computer crashes and a BSOD appears. Usually this problem wasn't this frequent, it used to happen weekly though, but now it's irritating, I ignored it first, because once a week isn't that much, but now it's happening nearly daily, here's my dump file, I hope you can help me out please.


Detailed information regarding my PC
Processor AMD Phenom(tm) II X6 1100T Processor
Manufacturer AMD
Speed 3.3 GHz
Number of Cores 6
Family 10
Model 0A
Stepping 0

Video Card AMD Radeon HD 6800 Series
Manufacturer ATI
Chipset AMD Radeon HD 6800 Series
Dedicated Memory 1.0 GB
Total Memory 4.0 GB
Pixel Shader Version 5.0
Vertex Shader Version 5.0
Hardware T & L Yes
Vendor ID 1002
Device ID 6738
Plug and Play ID VEN_1002&DEV_6738&SUBSYS_23051787&REV_00
Driver Version 14.301.1001.0
Memory 8.2 GB

Operating System Microsoft Windows 7 Home Premium Edition Service Pack 1 (build 7601), 64-bit
Service Pack 1
Size 64 Bit
Edition Home Premium
Version 6.1.7601
Locale 0409

BIOS BIOS Date: 03/08/11 11:43:42 Ver: 08.00.15
Version American Megatrends Inc. 2001
Manufacturer American Megatrends Inc.
Date 08/16/32
Display Maximum Resolution 1920 x 1080
Sound Device 1 AMD High Definition Audio Device
Driver Version
Sound Device 2 VIA High Definition Audio
Driver Version
Drive 1
Size 540.9 GB
Free 81.2 GB
Drive 2
Size 390.5 GB
Free 36.1 GB

Internet Explorer 11.0.9600.17358
Chrome 38.0.2125.104
Firefox 32.0.3 (x86 en-US)

Java 8.0.250
DirectX 11.0
.NET 3.5.30729.5420
Adobe PDF Reader

The file attached is the dump file, the reply has the DM log collector report.

My System SpecsSystem Spec
24 Oct 2014   #2


DM Log Collector Report
My System SpecsSystem Spec
24 Oct 2014   #3

Windows 7 64-x

BugCheck 124, {0, fffffa8007fcc028, b62a2000, 5a000135}

Error : DCACHEL1_DRD_ERR (Proc 3 Bank 0)
Status : 0xb62a20005a000135
Address : 0x00000001390a0300
Misc. : 0x0000000000000000

DCACHEL1_DRD_ERR = Implies there was a Cache L1 Data Read error

1. Check processor temperature
2. Clear all overclock settings
3. Install last BIOS firmware update
4. Try uninstall all BIOS utilities (like ASUS AI Suite)

My System SpecsSystem Spec

25 Oct 2014   #4


Shall I remove the CPU overclock settings too? Or the Video card only?
I have the latest BIOS Version too.
My System SpecsSystem Spec
25 Oct 2014   #5


Now I've applied new thermal paste to the GPU and the CPU , so I'll see how it goes , this morning another BSOD occurred, but this is before I applied the thermal paste.
My System SpecsSystem Spec

 BSOD randomly, been occurring for a long time now, now more frequently

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