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Random BSODs - 0x1E
Hello there,
Yesterday I witnessed a few BSODs with an error code 0x1E. I have no idea what is the problem with my OS/PC so I need your help guys.
Hello there,
Yesterday I witnessed a few BSODs with an error code 0x1E. I have no idea what is the problem with my OS/PC so I need your help guys.
Your single dump shows the following:
1: Creative OS Services driver has been flagged, as has Creative Hardware Abstract Layer driver. Do you have a Creative soundcard? The timestamp indicates the drivers are older than Windows 7.
Code:fffff800`00b9a9e8 fffff880`08ea885cUnable to load image \SystemRoot\system32\drivers\ctoss2k.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for ctoss2k.sys *** ERROR: Module load completed but symbols could not be loaded for ctoss2k.sys ctoss2k+0x685c 0: kd> lmvm ctoss2k start end module name fffff880`08ea2000 fffff880`08edd000 ctoss2k T (no symbols) Loaded symbol image file: ctoss2k.sys Image path: \SystemRoot\system32\drivers\ctoss2k.sys Image name: ctoss2k.sys Timestamp: Mon Apr 09 14:08:14 2007 (461A3ABE) CheckSum: 000361E6 ImageSize: 0003B000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4Search for a suitable driver for your device here.Code:fffff800`00b9a6a8 fffff880`0acbfb74Unable to load image \SystemRoot\system32\drivers\ha10kx2k.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for ha10kx2k.sys *** ERROR: Module load completed but symbols could not be loaded for ha10kx2k.sys ha10kx2k+0xbfb74 0: kd> lmvm ha10kx2k start end module name fffff880`0ac00000 fffff880`0adb9000 ha10kx2k T (no symbols) Loaded symbol image file: ha10kx2k.sys Image path: \SystemRoot\system32\drivers\ha10kx2k.sys Image name: ha10kx2k.sys Timestamp: Mon Apr 09 14:08:15 2007 (461A3ABF) CheckSum: 00154A9A ImageSize: 001B9000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
2: Kaspersky is causing issues.
Uninstall Kaspersky and install MS Security Essentials and MalwareBytes.Code:fffff800`00b99798 fffff880`0838360dUnable to load image \SystemRoot\system32\DRIVERS\klim6.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for klim6.sys *** ERROR: Module load completed but symbols could not be loaded for klim6.sys klim6+0x360d
NoteMake sure you uncheck the 'Enable Free Trial' box when installing MalwareBytes.
3: Your MS Virtual Machine Network Services driver has been flagged. Again it's ancient and needs updating.
Check for an updated version here.Code:fffff800`00b99548 fffff880`08fd4153Unable to load image \SystemRoot\system32\DRIVERS\VMNetSrv.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for VMNetSrv.sys *** ERROR: Module load completed but symbols could not be loaded for VMNetSrv.sys VMNetSrv+0x4153 0: kd> lmvm VMNetSrv start end module name fffff880`08fd0000 fffff880`08fe5000 VMNetSrv T (no symbols) Loaded symbol image file: VMNetSrv.sys Image path: \SystemRoot\system32\DRIVERS\VMNetSrv.sys Image name: VMNetSrv.sys Timestamp: Wed Jan 24 12:05:46 2007 (45B74B9A) CheckSum: 0001712B ImageSize: 00015000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
4: Uninstall Daemon Tools and Alcohol 120%, both proven causes of BSODs.
1. Uninstall Daemon Tools and Alcohol 120%.
2. Download the SPTD standalone installer and perform the following steps.
3. Double click the executable to open it.
4. Click the button shown below.
If the button it is grayed out as shown in the image, there is no more SPTD installation on your system and you can just close the window.
Okay, thanks a lot. I removed Creative drivers and MS VirtualPC and will test stability now. I won't remove KIS since the BSOD occured during full system scan. I will remove DTools and Alcohol 120% as well. If the problem will occure again, I will post another SF log :)
I will start another full system scan in a minute to see if the bsod will again occure.
Ok, after uninstalling the Alcohol 120% like software, SPTD drivers, all sort of virtual environment applications (VMWare Player, Virtualbox and Microsoft Virtual PC) and replacing Creative Sound drivers with kX drivers (yes, I do have a Creative Sound Card, Audigy SB0230 to be exact) and after few hours of testing WITH full system scan launched in KIS 2014 I can tell you, it is fixed. Thank you kindly Boozad. You really helped me here :)
You're welcome, glad to have you sorted out. Feel free to come back to us with any future problems.