Random BSOD


  1. Posts : 1
    Windows 7 64bit
       #1

    Random BSOD


    Currently getting a few BSOD's after a clean install on my Dell laptop, Windows 764bit.

    I have ran DM log and these are the results, any help would be greatly appreciated
      My Computer


  2. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #2

    You've had a STOP 0xA0000001 which appears to be a custom bugcheck coded into ATI drivers. Your driver is very old and needs updating. You've also received a STOP 0x116 which is also blaming your ATI driver.

    Code:
    fffff880`0338bbb8  fffff880`030a66c5Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
     atikmpag+0x56c5
    
    2: kd> lmvm atikmpag
    start             end                 module name
    fffff880`030a1000 fffff880`030f0000   atikmpag T (no symbols)           
        Loaded symbol image file: atikmpag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
        Image name: atikmpag.sys
        Timestamp:        Mon Oct 17 07:03:15 2011 (4E9BC523)
        CheckSum:         000544D9
        ImageSize:        0004F000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Download the 13.9 driver from here then use AMD Uninstall Utility to remove all traces of your current driver, CCC etc. Reboot and install the 13.9 driver.

       Note
    When installing choose 'Advanced' or 'Custom' (whichever option is available, just not Express) and uncheck everything except the video driver.
      My Computer


 

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