Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Random crashes

03 Nov 2009   #1
mambowarrior

Windows 7 Build 7600 x64
 
 
Random crashes

I have multiple times a day random crashes of the system on non particular issues. Sometimes it's with just surfing on the internet, sometimes it's when i start playing a AVI file, sometimes it's when i have the internetradio on.

New ASUS P5QL Pro motherboard with Windows 7 x64. 8GB. fresh install, moved from Vista 64 Bit. Vista had no problems...

Have Run memory test86 v2.11 and no errors. 2 cards: Nvidia videocard 9500GT and Creative Audigy 2 ZS soundcard. Updated all drivers (nvidia / creative) and offcourse latest drivers Asus / Windows Update.

Please advise... added the dumps and my pc nfo..


My System SpecsSystem Spec
.
03 Nov 2009   #2
torrentg

7600.20510 x86
 
 

Completely uninstall AVG Antivirus from system. Test. Do same for 3rd party firewall software, if any. Test.
My System SpecsSystem Spec
03 Nov 2009   #3
usasma
Microsoft MVP

 
 

Multiple different BSOD error messages, coupled with the hardware issues mentioned below - suggests to me that you may have a hardware issue if the AVG replacement doesn't fix things.

You have 3 problematic devices. Check your device manager for them. Either update the drivers or remove the devices from your system (if built in, disable them in Device Manager).
Here's what the MSINFO32 report says:
Code:
Maxtor&1394_Storage_Front_Panel*    1394\MAXTOR&1394_STORAGE_FRONT_PANEL*\0010B92100315C87    De stuurprogramma's voor dit apparaat zijn niet ge´nstalleerd.

USB-apparaat voor massaopslag    USB\VID_0DDA&PID_0102\2003-06    Kan dit apparaat niet starten.  
(Integrated Circuit Solution, Inc. All-In-One Card Reader )

Smartcard    SCFILTER\CID_2920006F789000\7&28D44F20&0&ABN_AMRO_E.DENTIFIER2_READER_0_SCFILTER_CID_2920006F789000    De stuurprogramma's voor dit apparaat zijn niet ge´nstalleerd.
(Some sort of card reader also)
If that doesn't fix things, then I'd suggest a HDD Diagnostic ( HD Diagnostic ) and a Memory Diagnostic ( Memory Diagnostics ) for starters.

A wide variety of errors. Here's the summary of the last 15 memory dumps:
Code:
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Wed Oct 21 15:59:48.877 2009 (GMT-5)
System Uptime: 1 days 9:09:21.859
BugCheck D1, {4f444646, 2, 0, fffff88004012cc3}
Probably caused by : USBPORT.SYS ( USBPORT!USBPORT_Core_iCompleteDoneTransfer+ff )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Thu Oct 22 14:19:10.022 2009 (GMT-5)
System Uptime: 0 days 22:16:58.598
BugCheck 1000007E, {ffffffffc000001d, fffffa800a496a42, fffff88002e56788, fffff88002e55fe0}
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+37bd1 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  csrss.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun Oct 25 06:44:48.844 2009 (GMT-5)
System Uptime: 2 days 16:24:10.254
BugCheck 3B, {c0000005, fffff800033945bf, fffff8800c8f7050, 0}
Probably caused by : ntkrnlmp.exe ( nt!IopCloseFile+4f )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  avgcsrva.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Wed Oct 28 16:04:59.320 2009 (GMT-5)
System Uptime: 3 days 0:11:57.695
BugCheck A, {fffff800573950ba, 2, 0, fffff800030d3d3e}
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : dxgkrnl.sys ( dxgkrnl+95ac )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  firefox.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Thu Oct 29 13:12:58.654 2009 (GMT-5)
System Uptime: 0 days 0:03:21.231
BugCheck D1, {fffffffffff8a000, 2, 0, fffff88006d927d1}
Probably caused by : HIDCLASS.SYS ( HIDCLASS!HidpIrpMajorRead+37d )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Thu Oct 29 13:02:12.922 2009 (GMT-5)
System Uptime: 0 days 20:54:57.760
BugCheck 3B, {c0000005, fffff880010134f3, fffff8800bc97ef0, 0}
Probably caused by : fltmgr.sys ( fltmgr! ?? ::FNODOBFM::`string'+1b8f )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  explorer.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Thu Oct 29 13:08:22.832 2009 (GMT-5)
System Uptime: 0 days 0:04:33.408
BugCheck 24, {1904fb, fffff88003f73028, fffff88003f72880, fffff8000339f95b}
Probably caused by : Ntfs.sys ( Ntfs!NtfsCacheSharedSecurityForCreate+b2 )
DEFAULT_BUCKET_ID:  NULL_DEREFERENCE
PROCESS_NAME:  avgrsa.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Fri Oct 30 06:53:55.160 2009 (GMT-5)
System Uptime: 0 days 3:36:25.142
BugCheck 3B, {c000001d, fffff800033bdabe, fffff8800b007ed0, 0}
Probably caused by : ntkrnlmp.exe ( nt!ObpLookupObjectName+8df )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  avgcsrva.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Thu Oct 29 21:37:10.899 2009 (GMT-5)
System Uptime: 0 days 8:22:31.475
BugCheck 9F, {3, fffffa80077e2060, fffff80000b9c518, fffffa800ac4e740}
*** WARNING: Unable to verify timestamp for ctaud2k.sys
*** ERROR: Module load completed but symbols could not be loaded for ctaud2k.sys
Probably caused by : ctaud2k.sys
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sat Oct 31 17:26:07.338 2009 (GMT-5)
System Uptime: 0 days 10:31:40.914
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
BugCheck 116, {fffffa8009b32010, fffff880049c8220, 0, 2}
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+e7220 )
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sat Oct 31 06:51:38.508 2009 (GMT-5)
System Uptime: 0 days 23:54:56.490
BugCheck 24, {1904fb, fffff8800cbde4f8, fffff8800cbddd50, fffff880012afb41}
Probably caused by : Ntfs.sys ( Ntfs!NtfsRestartIndexEnumeration+1e1 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  avgcsrva.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sat Oct 31 23:27:28.421 2009 (GMT-5)
System Uptime: 0 days 5:59:34.554
BugCheck BE, {fffff88006d943f6, 800000021eb89121, fffff88003ba6130, b}
Probably caused by : HIDCLASS.SYS ( HIDCLASS!HidpMajorHandler+225 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  csrss.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Mon Nov  2 15:29:24.032 2009 (GMT-5)
System Uptime: 0 days 0:25:56.609
BugCheck 1E, {0, 0, 0, 0}
Probably caused by : ataport.SYS ( ataport!IdeProcessCompletedRequests+238 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Mon Nov  2 15:01:38.856 2009 (GMT-5)
System Uptime: 0 days 4:15:31.838
BugCheck FC, {fffff8a000141ec0, 94100001fca40963, fffff88002ffbf70, 0}
Probably caused by : pacer.sys ( pacer!PcFilterSendNetBufferLists+29 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Mon Nov  2 06:56:59.479 2009 (GMT-5)
System Uptime: 1 days 7:27:22.057
BugCheck D1, {6ec3b3, 2, 1, fffff88001159fe8}
Probably caused by : volsnap.sys ( volsnap!IoGetIoPriorityHint+0 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  avgcsrva.exe
My System SpecsSystem Spec
.

08 Nov 2009   #4
mambowarrior

Windows 7 Build 7600 x64
 
 

AVG is now from the system, as are the 3 devices. Still some crashes but less often. NTFS.sys crash. Will try new System HDD en repost if that was the solution.
My System SpecsSystem Spec
13 Nov 2009   #5
mambowarrior

Windows 7 Build 7600 x64
 
 

Replaced Prime HDD, re-installed Windows7 completely. Still getting bsod on:
BCCode: 3b
& FLTMGR

Roled back Nvidia driver to WDM microsoft Windows 7 driver.


My System SpecsSystem Spec
16 Nov 2009   #6
mambowarrior

Windows 7 Build 7600 x64
 
 

Still problems....
0xc0000005
0x50830
0x1904fb
0xffffffffc000001d

and so on.... All new hardware... What can be the issue...???
My System SpecsSystem Spec
16 Nov 2009   #7
torrentg

7600.20510 x86
 
 

Possibly this:

secdrv secdrv.SYS Wed Sep 13 09:18:38 2006

Update or uninstall it from system.

And always run the latest or beta NVIDIA driver. Not MS one.

Also, it's good to install latest chipset drivers - http://downloads.guru3d.com/Mainboar...VIDIA_c19.html
My System SpecsSystem Spec
17 Nov 2009   #8
mambowarrior

Windows 7 Build 7600 x64
 
 

Hi torrentg,

Thanks for your add.. Unfortunaly it's still not working.
This is what i've done:

Reinstalled Win7 x64 (today again)
Runned only windows update (1 crash)
Updated hardware drivers (Nvidia Beta/creative/realtek/Asus/Intel) few crashes while installing
No bad hardware in Device Manager anymore...
Installing or having the PC standing by makes it sometimes crash... out of nothing...
Switched the 4x2GB memory from location.
Checked clocking of Asus, is set to automatic.

All errors in eventlog point to 41 kernel power error...

Herewith my newest dumps and systeminfo. I'm getting crazy and a lot of headacke!!!
My System SpecsSystem Spec
17 Nov 2009   #9
torrentg

7600.20510 x86
 
 

Alright. Without getting too complicated for the moment at least, I saw something that suggests a new bios update will do good.

So do yourself a favor and install the latest bios from 8/14/2009 here.

Post back and let us know how it goes after. Upload a new dump if bsod happens after doing this.
My System SpecsSystem Spec
20 Nov 2009   #10
mambowarrior

Windows 7 Build 7600 x64
 
 

Won't believe it that a Biosupdate just for a Keyboard fix, stops all errors and had only one crash after the installment...2 days up now... thank you so much!!!
My System SpecsSystem Spec
Reply

 Random crashes




Thread Tools




Similar help and support threads
Thread Forum
Random BSOD's, random program crashes
I recently built a computer and ive started to get memory management bsods randomly, and even some other bsods as well. Programs running on my computer sometimes just randomly crash with out a reason. I also get chromes "aww snap" error page constantly and to top it off Adobe flash player crashes...
BSOD Help and Support
Random crashes on Win 7 x64
Hey guys!, some time ago I decided to start using Win 7 x64, because I realize that the performance of my computer would be better. The thing is, like the title says, I have a lot of random crashes, even if I let the computer away... I tried a lot of things, like unistalling drivers, but It...
BSOD Help and Support
Random BLSC 0x50 New Computer, New Install; Random Program Crashes.
Hi, I've built a cheap box for my brother's birthday and It's having trouble with random program crashes and Blue Screens. I can't seem to find what's causing it, I thought it might be graphics drivers because it prolongs the bsod sometimes when I reinstall drivers and Catalyst Control Center...
BSOD Help and Support
Random BSODs; Firefox 4 random crashes
I recently built a new desktop PC running a clean install of Windows 7 Ultimate 64-bit retail version (see my system specs). All hardware was purchased new, and all software installed were fresh installs. All Windows Updates were applied successfully, including SP1. I have also updated all drivers...
BSOD Help and Support
Random crashes again
Still have random crashes for nothing - no stresses for the PC I have run memtest (shoudl I run memtest86) prior and prime 95 and this reports no erros with the memory. I have lowered the overclock and it still crashes. Can someone take a look at the minidump files and let me know whether...
BSOD Help and Support
64 bit random crashes
Hey, new here. My problem is that any 64 bit windows 7 that I have used has crashed randomly every few hours. This has been happening since I installed it. I have no idea what causes it, and I have tried two different hard drives. This also happened (less frequently, like once every few days) with...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

ę Designer Media Ltd

All times are GMT -5. The time now is 07:20.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App