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Windows 7: Random BSOD, evolved into BSOD when using Chrome.

02 Nov 2014   #21
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

Good. Now you're getting some answers.


My System SpecsSystem Spec
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02 Nov 2014   #22
MobiusPC

Windows 7 Pro x64
 
 

I"m confused though, he has no issue with my GPU but I do in mine? Also, checked voltages coming from PSU, all are on point.
My System SpecsSystem Spec
02 Nov 2014   #23
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

If he has no problem with your GPU and you do, then it obviously isn't the GPU. That leaves 2 choices. It's either your PSU or it's your Motherboard.

If you checked the voltages of your PSU at idle, it does not mean anything. What are the voltages under stress? That is what matters. But that is quite difficult to do.
My System SpecsSystem Spec
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02 Nov 2014   #24
MobiusPC

Windows 7 Pro x64
 
 

When I first put my PC together, I noticed the motherboard had a scratch across several bus lanes. I noticed it when I first began to have issues, and I decided to take a close look at the board. I tried RMA'ing it, sent it in and Gigabyte claimed they were unable to fix it.

Back then it wasn't BSOD'ing, just locking up. I am beginning to think it is that scratch, this entire time.
My System SpecsSystem Spec
02 Nov 2014   #25
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

You know, I've built more computers than I care to count and have dealt with most of these companies at one time or another. I can tell you that sometimes you just have to be pretty, shall we say forceful, with them. They gave you a warranty. That warranty says they will fix or replace it, if it is a defect in manufacturing. The problem is not that Gigabyte can't fix it. The problem is Gigabyte doesn't want to fix it. If they can get out of doing it, they will. They took your money and gave you a defective board. I am sure they would have a different attitude if they gave you a good board and you gave them a bad check.
My System SpecsSystem Spec
02 Nov 2014   #26
MobiusPC

Windows 7 Pro x64
 
 

I've built a few, but this was the first time I've had to deal with a company directly. I definitely learned my lesson from this. Someone mentioned being able to read the dump files the PC logs immediately before a crash?
My System SpecsSystem Spec
02 Nov 2014   #27
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

That's a new one on me.
My System SpecsSystem Spec
03 Nov 2014   #28
MobiusPC

Windows 7 Pro x64
 
 

Well at the top of this page is how to post a BSOD thread, talks about posting dump files from the OS. I assume this is to analyze what was going on at the time of the BSOD?
My System SpecsSystem Spec
03 Nov 2014   #29
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

That's what you are posting. You are posting the dump files that show what happened. The OS writes the dump file to the hard drive. That is what the minidump files you are posting is.
My System SpecsSystem Spec
03 Nov 2014   #30
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

MobiusPC, if you are unhappy with the help I am trying to give, I will be more than happy to get someone else.
My System SpecsSystem Spec
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 Random BSOD, evolved into BSOD when using Chrome.




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