Random BSOD, evolved into BSOD when using Chrome.

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  1. Posts : 20
    Windows 7 Pro x64
       #1

    Random BSOD, evolved into BSOD when using Chrome.


    Hello everyone. Recently I have experience BSODs (screenshot attached), as well as dump file.

    Before it would randomly lock up, BSOD, and turn off. I could not think of anything I was doing pattern wise, it would just BSOD. Today, when using Chrome, about 4-5min into the session I would get the "Chrome has crashed" prompt, then the BSOD.

    Any help would be immensely appreciated!

    Thank you.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Hello MobiusPC and welcome.

    Have you checked for a firmware update on your SSD?
    Code:
    Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\admin\Downloads\MOBIUS-PC-Wed_10_29_2014_193816_80\102914-5740-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
    Machine Name:
    Kernel base = 0xfffff800`02a5a000 PsLoadedModuleList = 0xfffff800`02c9d890
    Debug session time: Wed Oct 29 22:03:20.902 2014 (UTC + 6:00)
    System Uptime: 0 days 0:00:59.260
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...............
    Loading User Symbols
    Loading unloaded module list
    ......
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck F4, {3, fffffa80052dcb30, fffffa80052dce10, fffff80002dd5270}
    
    ----- ETW minidump data unavailable-----
    Probably caused by : csrss.exe
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 20
    Windows 7 Pro x64
    Thread Starter
       #3

    Yes, I have updated the firmware.
      My Computer


  4. Posts : 20
    Windows 7 Pro x64
    Thread Starter
       #4

    Ran sfc /scannow and nothing came up. Ran CrystalDiskInfo and everything is Blue
      My Computer


  5. Posts : 20
    Windows 7 Pro x64
    Thread Starter
       #5

    Bump
      My Computer


  6. Posts : 20
    Windows 7 Pro x64
    Thread Starter
       #6

    Reinstalled windows on a new drive, thinking it could be an issue with my SSD, same blue screen. So I am assuming it is something wrong with either my Mobo, GPU or memory. Trying to do a memtest tonight.
      My Computer


  7. Posts : 26,869
    Windows 11 Pro
       #7

    MobiusPC, here are the instructions for memtest86+. If you are going to do memtest, may as well do it properly.

    Please Run Memtest86+

       Information
    Please download from this site only http://www.memtest.org/ in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip

    Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each of the 10 tests in each pass tests something different. It takes a minimum of 8 passes to completely test the ram, more passes are better. It is quite a long test and will take several hours depending on how much ram you have. Due to the time length it is best to run overnight. If you have any questions, please do not hesitate to ask
      My Computer


  8. Posts : 20
    Windows 7 Pro x64
    Thread Starter
       #8

    Thank you very much! I'll do it and post any results.
      My Computer


  9. Posts : 26,869
    Windows 11 Pro
       #9

    No, problem. You're welcome. If you have questions, please ask.
      My Computer


  10. Posts : 20
    Windows 7 Pro x64
    Thread Starter
       #10

    Ran MemTest.

    Attachment 339095

    So originally I thought it may be my SSD causing the blue screen, as the 0xF4 code, I was told, sometimes means a drive issue. I then re-installed Win7x64 on a HDD, blue screened again. Ran Memtest (everything appears to be okay with my memory). The only thing I can think of, is either my GPU, motheboard or somehow my PSU is causing it.

    Please let me know if this is a good course of action: Remove my GPU, see if it BSODs, if it does, test PSU voltages, if all good on that, assume it is my Mobo?
      My Computer


 
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