BSOD's and Maintenance

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  1. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       New #11

    essenbe said:
    This would be a real gamble, a serious one, but you could try uninstalling the driver you have now and then installing the new one. But, understand, you are risking ending up with no driver at all.
    Can a system restore minimize that risk, Steve?
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  3. essenbe
    Posts : 26,869
    Windows 11 Pro
       New #12

    Yes, if you do a system image before doing it. It should restore the OS just like it was when the image was taken. A system restore, is pretty iffy, if you know what I mean.
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  4. Robbie77
    Posts : 45
    Windows 7 Ultimate SP1 x64 build 7601
    Thread Starter
       New #13

    Hello Essenbe,
    Thanks for coming in on this. I have run the Intel Driver update again. It finds one Driver to update as follows
    Intel Graphics Media Accelerator Driver for Windows 7 64 (zip)
    Installed is vers 8.15.10.1930
    It offers me the newer version 15.12.-75.4.64.1930 dated 10/2/2009
    Again downloaded and attempted install, with same result---failed. No reason given.Black screen much worse this time around.
    I have checked EVERY item in Device Manager and run the Update Driver option on all, with the same result--the best driver is installed. I can't find anything in Device Manager that Driver Intel is showing as out of date/old.
    I guess I am going to leave things as they are, until something goes wrong and take it from there.
    It's running well now and no further BSOD's or anything. Should something happen--I'll be back.
    Thanks again---Robbie
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  6. essenbe
    Posts : 26,869
    Windows 11 Pro
       New #14

    I wish it would work for you but have no idea why it won't. Let us know if you have further problems. Mayber we will be able to come up with a better solution.
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  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       New #15

    Probably here is the reason that resists the driver to be installed ......A graphics card may be a solution in that case.
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  8. essenbe
    Posts : 26,869
    Windows 11 Pro
       New #16

    Nice find Arc. That probably is why.
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  10. Robbie77
    Posts : 45
    Windows 7 Ultimate SP1 x64 build 7601
    Thread Starter
       New #17

    But surely if Intel Driver update tells me the later Driver is available --it should install.
    If it is not compatible to the machine/ hardware installed --it would not be offered.
    The Driver Utility checks the installed hardware so as to know which Driver is the correct one, surely?

    Robbie
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  11. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       New #18

    I guess the update is available for the chip, but that is not compatible with the OS.
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