Computer Crashed with BSOD Code 0000016 while refreshing browser

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  1. Posts : 1,944
    Windows 10 Home 64-bit
       #1

    Computer Crashed with BSOD Code 0000016 while refreshing browser


    Today, when I was on my computer. I refreshed my computer, and the monitor blinked and then it did a BSOD with Code 0000016.

    I have included my event log and dump file. I hope I did it right.
      My Computer


  2. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #2


    Hello again Jesse mate there is a ref to aGraphics Driver fault in the dump files I suggest you update to the latestdriver and see if it fixes it. Now having said that can you please check that graphics title you have in your system specs as I cannot find any link to it for a driver.
    If you want to find the exact details use this


    Using HW Info general components

    DownloadHW Info and pick the right bit version - HWiNFO, HWiNFO32/64 - Download - (copy andpaste this site into the search bar) If you do not need the running informationin the smaller right hand panel close it. In the left hand window click on the+ for the individual device groupings and they will open out to the variouscomponents.

    Go onopening out further until you get to the device itself. click on it and it willhighlight. In the right hand window there will be a very detailed descriptionof that device as in brand, speeds model number etc etc These are very detailedand are just what is needed for searching for drivers etc.

    See my picfor an example - in this I have opened out one my components and then highlighted one of the one you need andyou can see the detail.


      My Computer


  3. Posts : 1,944
    Windows 10 Home 64-bit
    Thread Starter
       #3

    Okay
      My Computer


  4. Posts : 1,944
    Windows 10 Home 64-bit
    Thread Starter
       #4

    So, do I need to click on my display adapter or which one do I need to click on?
      My Computer


  5. Posts : 1,944
    Windows 10 Home 64-bit
    Thread Starter
       #5

    I meant video adapter.
      My Computer


  6. Posts : 18,415
    windows 7 home 64bit
       #6

    Hi ... Try the Driver in the Link below ....


    Mobile
      My Computer


  7. Posts : 1,944
    Windows 10 Home 64-bit
    Thread Starter
       #7

    Maxie, which one do I download?
      My Computer


  8. Posts : 18,415
    windows 7 home 64bit
       #8

    Top one Version 14.9
      My Computer


  9. Posts : 1,944
    Windows 10 Home 64-bit
    Thread Starter
       #9

    Okay...thank you.
      My Computer


  10. Posts : 1,944
    Windows 10 Home 64-bit
    Thread Starter
       #10

    Version 14.9 will work on my system, right?
      My Computer


 
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