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#11
Ok hang on I will ask.
John
Yoshi, can you give any more information about when it happens and under what circumstances. For example, is it while performing a specific task, or using a specific program? Have you added any new hardware or software just before it began?
The last BSOD was a Video TDR error and was a code 116 which is always a graphics error. What it means is the graphics driver crashed and did not recover in time, which is what a TDR error means (Time Delay and Response) This is quite common in laptops with switchable graphics and is usually caused when the drivers are switching between the Internal graphics and a dedicated GPU.
One of the biggest problems is that each Vendor has specific implementation of the switching and almost all are a little different. In most cases, a driver from Nvidia does not seem to work.Code:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* VIDEO_TDR_FAILURE (116) Attempt to reset the display driver and recover from timeout failed. Arguments: Arg1: fffffa801345d4e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT). Arg2: fffff8800fd23c84, The pointer into responsible device driver module (e.g. owner tag). Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation. Arg4: 0000000000000004, Optional internal context dependent data.
The rest of yours that I checked were a stop code 9F, which is a driver power state failure and they list different drivers, but almost always, the graphics driver is listed somewhere.
But later in the stack wasCode:iusb3xhc start end module name fffff880`0522f000 fffff880`052f3000 iusb3xhc T (no symbols) Loaded symbol image file: iusb3xhc.sys Image path: iusb3xhc.sys Image name: iusb3xhc.sys Timestamp: Thu Jan 05 05:54:45 2012 (4F058F85) CheckSum: 000C5CCE ImageSize: 000C4000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
That is your internal Graphics adaptor.Code:igdkmd64 start end module name fffff880`05009000 fffff880`053c2000 igdkmd64 T (no symbols) Loaded symbol image file: igdkmd64.sys Image path: igdkmd64.sys Image name: igdkmd64.sys Timestamp: Fri May 16 23:17:35 2014 (5376E2DF) CheckSum: 0039E1ED ImageSize: 003B9000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Also listed was a Windows Update driver which I believe was a victim and not a cause.
Could you please do a clean install of both your dedicated graphics driver and your integrated graphics driver and see if that makes a difference in your problem?Code:ACPI start end module name fffff880`00ee0000 fffff880`00f37000 ACPI (pdb symbols) c:\symcache\acpi.pdb\4CCAFC55779D45F49D63AD1C8D245D701\acpi.pdb Loaded symbol image file: ACPI.sys Mapped memory image file: c:\symcache\ACPI.sys\4CE7929457000\ACPI.sys Image path: ACPI.sys Image name: ACPI.sys Timestamp: Sat Nov 20 03:19:16 2010 (4CE79294) CheckSum: 0005ACF6 ImageSize: 00057000 File version: 6.1.7601.17514 Product version: 6.1.7601.17514 File flags: 0 (Mask 3F) File OS: 40004 NT Win32 File type: 3.7 Driver File date: 00000000.00000000 Translations: 0409.04b0 CompanyName: Microsoft Corporation ProductName: Microsoft® Windows® Operating System InternalName: ACPI.sys OriginalFilename: ACPI.sys ProductVersion: 6.1.7601.17514 FileVersion: 6.1.7601.17514 (win7sp1_rtm.101119-1850) FileDescription: ACPI Driver for NT LegalCopyright: © Microsoft Corporation. All rights reserved.
Failing that is making a choice of whether to disable either your internal or dedicated graphics . The trade off is that your dedicated graphics will give you better graphics, but it will also cut down your battery life.
I get the 0x116 within 5 seconds of starting any game. I will try uninstalling and reinstalling the driver. Thanks for the help!
Yoshi
I had a discussion with Arc a while back re: Game Ready and he suggested that the member use a previous version. This was a different issue on a different machine and probably a different card. At that time, the previous version for that driver had no mention of Game Ready in the release note or on the download page.
The 344.48 version to be a Game Ready version, although the 340.52 mentions game ready on the download page.
If essenbe's suggestions don't get your machine healthy, you might try the 340.52 driver
GeForce 340.52 - WHQL
Please follow one solution path at a time - it makes trouble shooting an issue easier.
Bill
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I did a clean install of both graphics cards, and that solved my problem for about 4-5 hours. Then, when I turned on my computer after shutting it down for the night, I started getting 116 errors again, but this time after about 5mins into a game. I will try the old driver now.
As a side note, I tried nVidia drivers 344.48 and 344.60 (released today) and neither solved my issue. Also, the .dmps from today's crashes were not created