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02 Nov 2014   #1

Windows 7 64 Bit

I know that there are several threads with similar issues, but I am a novice builder so could use some individual hand holding while troubleshooting my BSOD issue.

Error I am receiving is as follows:

Kernal_Data_in_Page_Error, STOP: 0x0000007A (0x0000000000000020, 0xFFFFFFFFC000009D, 0xFFFFFA80097482C8, 0x000000000000000)

I started seeing the BSOD about a week ago. If I am able to shut down my PC, I can boot up windows again, but will receive the BSOD after about 1/2 hour on the computer. Initially, I could reboot back up in Safe Mode, but even that is now an issue unless I basically cold boot the computer and try Safe Mode from there.

I tried to go to the minidump folder to see if I could read the dump file but there are no dump files being written (even after I messed with some of the settings that were recommended elsewhere on this site). Basically no clue what to do next. I have two drives, one a SSD boot drive, and the other a 1TB Hard drive for files. Hoping I don't have to wipe everything or replace one/both of the drives but could use any help with troubleshooting.


My System SpecsSystem Spec
03 Nov 2014   #2

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Microsoft Windows 10 Pro Insider Preview 64-bit

Quote   Quote: Originally Posted by WASDHammer View Post

Kernal_Data_in_Page_Error, STOP: 0x0000007A (0x0000000000000020, 0xFFFFFFFFC000009D, 0xFFFFFA80097482C8, 0x000000000000000)
It is a storage related issue.

If the bugcheck code is stop 0x7A, the second parameter is the NTSTATUS code (iostatus.status). Here is is 0xC000009D, technically it is called STATUS_DEVICE_NOT_CONNECTED, described as There is bad cabling, non-termination, or the controller is not able to obtain access to the hard disk.

You said, "I have two drives, one a SSD boot drive" And it is not booting from the SSD. Avoid the striked out part; those tests are not for SSD's. Do teh re-seating etc now as describle below. If it does not do anything, let us know.

At first, test your HDD using Seatools For DOS. Take both the short generic and long generic tests. If errors are found, you know the source of the issue is the HDD itself.

But if there is no error, open the computer, re-seat the sata and power.
Make it sure that the HDDs are properly hold in the stand, there is no loose connectivity. Apply the SATA cables to the unused ports of the motherboard. If possible, use new SATA cables.

Let us know upto this.

One thing is remained outside, the controller. We have to think about it, too. Can you tell us about the storage controller mode applied and the driver/s thereto?
My System SpecsSystem Spec


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