BSOD after closing and opening laptop screen. 0x0000000A


  1. chasec
    Posts : 2
    Windows 7 - 64 bit
       New #1

    BSOD after closing and opening laptop screen. 0x0000000A


    It started recently out of the blue (no pun intended). Whenever I open and wake my laptop up, I get a BSOD with IRQL_NOT_LESS_OR_EQUAL, 0x0000000A.

    I attached the file from the SF diagnostic tool.

    Thanks a million, in advance.
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  3. Anthony
    Posts : 1,870
    MS Windows 7 Professional 64-bit SP1
       New #2

    Debug blames:WRkrn.sys

    Webroot SecureAnywhere Essentials driver
    Webroot SecureAnywhere Anti-virus driver

    Uninstall and test for bluescreen.

    Let us know how it goes.
      My Computer
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  4. chasec
    Posts : 2
    Windows 7 - 64 bit
    Thread Starter
       New #3

    Thank you!

    I uninstalled Webroot and have not been able to replicate the BSOD.

    The next question would be is there a fix so I can continue to use Webroot or should I search for a new antiviral software?
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  6. Anthony
    Posts : 1,870
    MS Windows 7 Professional 64-bit SP1
       New #4

    chasec said:
    Thank you!

    I uninstalled Webroot and have not been able to replicate the BSOD.

    The next question would be is there a fix so I can continue to use Webroot or should I search for a new antiviral software?
    Great News!

    If your using a laptop I wouldn't bother with the Webroot, some anti viruses hog the resources.

    Personally I use Microsoft Security Essentials - Microsoft Windows

    Thanks
      My Computer
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