BSOD Error 0x0000004e, Google crashes


  1. Posts : 5
    Windows 7 home premium x64 bit
       #1

    BSOD Error 0x0000004e, Google crashes


    I recently formated my computer and know have problems with BSOD's here is my file. I would epreciate some help :)
      My Computer


  2. Posts : 26,874
    Windows 11 Pro
       #2

    I checked the last 5 dump files. 3 of the last 5 listed the same thing.
    Code:
    Use !analyze -v to get detailed debugging information.
    BugCheck 4E, {8d, 17ce7, 490001, fffff8a003af01e3}
    Probably caused by : memory_corruption ( nt!MmZeroPageThread+96c )
    Followup: MachineOwner
    Please Run Memtest86+

       Information
    Please download from this site only http://www.memtest.org/ in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip

    Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each of the 10 tests in each pass tests something different. It takes a minimum of 8 passes to completely test the ram, more passes are better. It is quite a long test and will take several hours depending on how much ram you have. Due to the time length it is best to run overnight. If you have any questions, please do not hesitate to ask
      My Computer


  3. Posts : 5
    Windows 7 home premium x64 bit
    Thread Starter
       #3

    Okay I did the memtest and there was a lot of red text and I did not really know how to read the errors... Is there any way to look up all the errors know after I completed the memtest? Like a file that the program saves with all the fail codes and such? appreciating the help!
      My Computer


  4. Posts : 26,874
    Windows 11 Pro
       #4

    No, there is no way. Even 1 error means the ram is defective or the motherboard has defective Dimm Slots. Run Memtest again, but run it with 1 stick in each slot to determine if you have bad ram or bad slots. If you get errors, you can stop the test and move the same stick to the next slot. Keep track of which stick and which slot. For example, if one stick passes an slot 1, 2 and 4, but fails in slot 3, you probably have a bad Dimm Slot. A bad stick of ram should fail in every slot. A good stick of ram should pass in every slot. If you have no bad slots, RMA the ram. Corsair has an excellent reputation and you should have no problem with the RMA. But, if you have 1 bad stick and 1 good stick, RMA both sticks and get an 8 GB kit. Kits are tested to run well together, individual sticks are not. What you want is a kit of ram. If you have a bad Dimm slot. RMA the Motherboard. Personally, if it were me, and I had a bad Dimm slot, I would RMA the board and the ram so that you should be able to be assured you will not have this problem again. The odds are that you have 1 bad stick and 1 good stick of ram. But you can have a bad Dimm slot too. That is why the extra testing is necessary. I had a board with a bad Dimm slot once. Until you get your ram straightened out and running right, you will continue to have problems.

    The downside of this is you will not have a computer while waiting for the RMA to return. If it is just the ram, I'm pretty sure Corsair will do an advanced RMA where they will send you the ram before you return the bad ram. With an advanced RMA, they will take a credit card number and send the new ram out to you sand give you usually 30 days to return the bad ram. The credit card is to protect them. If they get the bad ram within the allotted time, your credit card will not be charged. If they do not receive the ram within that time they will charge the card for the price of the ram. I have done several RMA's that way and never had an issue with anyone.
      My Computer


 

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