BSOD at Random Times

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  1. Posts : 10
    Windows 7 - 64-bit
       #1

    BSOD at Random Times


    Hello,

    I have been experiencing random BSOD. It can occur a few minutes after logging into Windows or randomly while using the system. This has been happening for a while (a year); however, I am barley getting around to address this. I wouldn't be able to recall any software installed to pinpoint when it exactly started. I have attached the log per instructions.

    I'm happy to provide additional information. Thank you.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Allot of important info is missing from your zip, please follow Blue Screen of Death (BSOD) Posting Instructions to grab all and upload a new report here.
      My Computer


  3. Posts : 10
    Windows 7 - 64-bit
    Thread Starter
       #3

    Thank you koolkat. i have followed the directions and attached the item missing. Thanks.
      My Computer


  4. Posts : 10
    Windows 7 - 64-bit
    Thread Starter
       #4

    Fully completed SF zip file.
      My Computer


  5. Posts : 15,026
    Windows 10 Home 64Bit
       #5

    What antivirus are you using?

    Make scans with the following:

    Kaspersky TDSSKiller

    ESET online scanner:

    Perform a Clean boot:

    Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:

    Microsoft Security Essentials is recommended from a strict BSOD perspective, compatibility & stability compared to other internet security software. Malwarebytes is a great combo to MSE. They are free and lightweight.

    Also uninstall your existing Antivirus software before you install MSE.

    Good and Free system security combination.

       Warning
    Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.


    Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
    • Click on the
    • Type CMD on Search
    • Left click and Run as Administrator
    • Type SFC /scannow

    Full tutorial here:
      My Computer


  6. Posts : 10
    Windows 7 - 64-bit
    Thread Starter
       #6

    I do not have an anti-virus installed.

    Ran the scans. Tried a clean startup but the error still occurs. System File Checker did not find anything wrong.
      My Computer


  7. Posts : 15,026
    Windows 10 Home 64Bit
       #7

    Any new BSOD?
      My Computer


  8. Posts : 10
    Windows 7 - 64-bit
    Thread Starter
       #8

    It appears to have the same BSOD with the same frequency. I have ran the diagnostic tool again and uploaded the zip.
      My Computer


  9. Posts : 15,026
    Windows 10 Home 64Bit
       #9

    Code:
    Start Menu\Programs\DAEMON Tools Lite	Public:Start Menu\Programs\DAEMON Tools Lite	Public
    Start Menu\Programs\Driver Detective	Public:Start Menu\Programs\Driver Detective	Public
    Start Menu\Programs\PC Tools Security	Public:Start Menu\Programs\PC Tools Security	Public
    Uninstall the above with revo uninstaller.

    Revo Uninstaller:

    Use Revo Uninstaller to uninstall stubborn software.


    Please uninstall Daemon Tools. It uses a driver called sptd.sys which is known to cause BSODs in Windows 7.

     SPTD Removal:

    • Uninstall the software using Add/Remove Programs.
    • Reboot the system.
    • Once the program is uninstalled, run sptd.sys uninstaller to remove the driver from your system.
    • DuplexSecure - Downloads
    As an alternative, many people recommend the use of Total Mounter or Magic ISO

    Temp Monitoring

    Check for heating issues using Speccy or HWMonitor.


    Upload a screen shot with either of the tools: Screenshots and Files - Upload and Post in Seven Forums
      My Computer


  10. Posts : 10
    Windows 7 - 64-bit
    Thread Starter
       #10

    Revo does not have the programs you listed when I go to uninstall.
      My Computer


 
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