BSOD Using Winamp and Autocad


  1. Posts : 22
    Windows 7 Home 64bit
       #1

    BSOD Using Winamp and Autocad


    I've got BSOD two times under the same conditions.
    I wasn't sitting in front of the computer. Autocad 2013 and winamp and where working.

    I suspect that my sound drivers (realtek) may have caused the error, because when the BSOD appeared, the sound hung in a loop..
    And I use autocad almost everyday without that kind of problem

    I hope you can help me with this
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hi ChrisCamm.

    Update the display driver to the latest. Download Drivers

    Let us know for any further BSOD.
    ____________________________________
    Code:
    Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A0000001, {5, 0, 0, 0}
    
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by : atikmdag.sys ( atikmdag+17974 )
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Unknown bugcheck code (a0000001)
    Unknown bugcheck description
    Arguments:
    Arg1: 00000005
    Arg2: 00000000
    Arg3: 00000000
    Arg4: 00000000
    
    Debugging Details:
    ------------------
    
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    BUGCHECK_STR:  0xA0000001
    
    PROCESS_NAME:  CCC.exe
    
    CURRENT_IRQL:  a
    
    ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre
    
    EXCEPTION_RECORD:  c3d86000 -- (.exr 0xffffffffc3d86000)
    Cannot read Exception record @ c3d86000
    
    LAST_CONTROL_TRANSFER:  from cb42d974 to e36fbd7c
    
    STACK_TEXT:  
    f15379f4 cb42d974 a0000001 00000005 00000000 nt!KeBugCheckEx+0x1e
    WARNING: Stack unwind information not available. Following frames may be wrong.
    f1537a18 cb42efad 60000100 f1537a34 cb43b379 atikmdag+0x17974
    f1537a24 cb43b379 c38fa000 f1537ab0 f1537a8c atikmdag+0x18fad
    f1537a34 cb46c776 c364d000 f1537a48 f1537c00 atikmdag+0x25379
    f1537a8c cb46d446 c391a000 cb42ef96 c38fa000 atikmdag+0x56776
    f1537ae8 cb46d2e2 c391a000 c3924d50 00000000 atikmdag+0x57446
    f1537b04 cb46daf2 c391a000 c3924d50 00000000 atikmdag+0x572e2
    f1537bb8 cb46d35b c391a000 c3924d50 00000000 atikmdag+0x57af2
    f1537be0 cb474473 c391a000 c3924d50 f1537c00 atikmdag+0x5735b
    f1537ca4 cb46ad97 c391a000 c3b1a380 c3b1a380 atikmdag+0x5e473
    f1537cbc cb42eb3a c391a000 c3a3ab48 f1537ce4 atikmdag+0x54d97
    f1537ccc ca2c38fe c3b1a380 00000000 c3d86000 atikmdag+0x18b3a
    f1537ce4 cbd18b14 c3b1a380 00000000 f1537d08 atikmpag+0x58fe
    f1537cf4 e36a711e c3d86000 c3b6d920 00000000 dxgkrnl!DpiFdoMessageInterruptRoutine+0x17
    f1537d08 e3656e8d c3d86000 c3b6d920 f1537d34 nt!KiInterruptMessageDispatch+0x12
    f1537d08 76ef70f4 c3d86000 c3b6d920 f1537d34 nt!KiInterruptDispatch+0x6d
    0817ed70 00000000 00000000 00000000 00000000 0x76ef70f4
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    atikmdag+17974
    cb42d974 ??              ???
    
    SYMBOL_STACK_INDEX:  1
    
    SYMBOL_NAME:  atikmdag+17974
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: atikmdag
    
    IMAGE_NAME:  atikmdag.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  50650721
    
    FAILURE_BUCKET_ID:  0xA0000001_atikmdag+17974
    
    BUCKET_ID:  0xA0000001_atikmdag+17974
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:0xa0000001_atikmdag+17974
    
    FAILURE_ID_HASH:  {3271d5f3-c0ac-cf09-46ea-65a71621a9ac}
    
    Followup: MachineOwner
    ---------
    
    1: kd> lmvm atikmdag
    start    end        module name
    cb416000 cbd17000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Fri Sep 28 07:40:41 2012 (50650721)
        CheckSum:         008BDD98
        ImageSize:        00901000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  3. Posts : 22
    Windows 7 Home 64bit
    Thread Starter
       #3

    Any clues why it happend while I was using that two programs twice, and not while I was playing or doing another thing?
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Please take the suggestion and report back.
      My Computer


  5. Posts : 22
    Windows 7 Home 64bit
    Thread Starter
       #5

    ok, I understood, thanks
      My Computer


  6. Posts : 22
    Windows 7 Home 64bit
    Thread Starter
       #6

    Well.. I've updated the AMD drivers and got this log (attached file)

    Now should I wait until the bsod appears?
    Or is anything else I can do?
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #7

    ChrisCamm said:
    Now should I wait until the bsod appears?
    Wait upto a reasonable time. Report us after a week, if there is no more BSOD in between.
      My Computer


 

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