flashing blue screen


  1. Posts : 5
    windows home premium 64 bit
       #1

    flashing blue screen


    Hello,I need some help with my samsung
    So couple of days ago I installed anti-virus and my computer was starting to get super slow so I tought the problem was that anti-virus and today I uninstalled it and it asked me to reboot the computer so I did. And then after windows logo it flashes blue screen and then reboots again I tried safe modes but nothing,same thing happens
    I dont know if it changes anything but before the last restart it showed explorer.exe has stoped working so I had to restart with the button
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Boot in safe mode. Then follow the Blue Screen of Death (BSOD) Posting Instructions.

    Attach the data with your reply post.
      My Computer


  3. Posts : 5
    windows home premium 64 bit
    Thread Starter
       #3

    It doesnt work in safe mode it does the same thing with the blue screen
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Then the situation is difficult.

    Boot to System Recovery Options . Try Safe Mode with Command Prompt. In the command prompt .... enter the command ....

    start msconfig


    It will open the system configuration window, with the "general" tab selected.

    • Click the "startup" tab. Click "Disable all" > Apply > OK.
    • Click on "services" tab. Check the "Hide all Microsoft Services"; Click "Disable all" > Apply > OK

    Then try to boot again normally. Is it failing still?
      My Computer


  5. Posts : 5
    windows home premium 64 bit
    Thread Starter
       #5

    It still flashes blue screen after I try to open safe mode with command prompt
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    Then the options are limited in hand, specially when we dont know the bugcheck code.

    Backup the data externally. Follow Copy & Paste - in Windows Recovery Console, as the computer does not boot. You can use a live linux distro like Puppy too.

    Then perform a clean reinstall.
      My Computer


  7. Posts : 5
    windows home premium 64 bit
    Thread Starter
       #7

    Error says UNMOUNTABLE_BOOT_VOLUME
    And at the bottom it says STOP: 0x000000ED (0xFFFFFA800611DCD0, 0xFFFFFFFFC00000B5, 0x0000000000000000
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    paraam said:
    Error says UNMOUNTABLE_BOOT_VOLUME
    And at the bottom it says STOP: 0x000000ED (0xFFFFFA800611DCD0, 0xFFFFFFFFC00000B5, 0x0000000000000000
    Now we have some information.

    The most probable causes of this error are ....
    Failing HDD.
    Improper boot parameters.
    A boot virus, bootkit.
    Let us check them one by one.
    1. Test the HDD Using Seatools for DOS. Take both the short generic and the long generic test. The long generic test will take a long time depending on the size of the HDD.
    **If it is a SSD, skip this test.
    2. Do you have access to another computer right now? If so, download Partition wizard Bootable CD (the last one in the link). Burn it in a blank CD or in a USB flash stick.
    Boot into Partition Wizards GUI following this instructions. When you are on the last screen, take a camera snap of the screen and upload the snap here.
    Screenshots and Files - Upload and Post in Seven Forums

    We need to see the partitions and parameters.
    3. Scan the system for possible virus infection with the following programs.

    Let us know the results. The troubleshooting will be directed towards that way.

    BTW, if it is not a failing HDD, clean reinstall will work.
      My Computer


  9. Posts : 5
    windows home premium 64 bit
    Thread Starter
       #9

    Thank you I did clean reinstall :)
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #10

    Good news.

    Let us know for any further BSOD.
      My Computer


 

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