BSOD - Occurs during Shut Down Process. Shut Down hangs then crashes


  1. Posts : 27
    Virginia
       #1

    BSOD - Occurs during Shut Down Process. Shut Down hangs then crashes


    Hey there,

    Lenovo E440 that ran excellent until recently. About a week or two ago I got an error message about a power surge on a USB port. Didn't really seem to effect much so I moved on. Lately, when shutting down, it hangs for a few minutes... just sitting at the final "Shutting Down" screen. After a while, it kicks off - except yesterday where it BSOD - twice. Any ideas? When I turn it back on, get the standard prompt for safe mode or start windows normally. In the event logs, I see nothing other than the kernel critical error.

    No major software/hardware changes recently that I can remember.

    Thanks!
    Jim
      My Computer


  2. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #2

    Your Realtek PCI-e Wireless LAN NIC NDIS driver has been flagged.

    Code:
    fffff880`035bc268  fffff880`05bc4ee3Unable to load image \SystemRoot\system32\DRIVERS\rtwlane.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for rtwlane.sys
    *** ERROR: Module load completed but symbols could not be loaded for rtwlane.sys
     rtwlane+0x11fee3
    
    0: kd> lmvm rtwlane
    start             end                 module name
    fffff880`05aa5000 fffff880`05d93000   rtwlane  T (no symbols)           
        Loaded symbol image file: rtwlane.sys
        Image path: \SystemRoot\system32\DRIVERS\rtwlane.sys
        Image name: rtwlane.sys
        Timestamp:        Tue Sep 03 14:41:39 2013 (5225E713)
        CheckSum:         002E08DB
        ImageSize:        002EE000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Check for an updated version here.

    Is this device connected via a USB port?
      My Computer


  3. Posts : 27
    Virginia
    Thread Starter
       #3

    Thank you thank you!

    I updated the driver and all seems well again. Excellent work as usual, love this place!

    -Jim
      My Computer


  4. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #4

    You're welcome, glad it's sorted.
      My Computer


 

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