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Windows 7: BSOD - Occurs during Shut Down Process. Shut Down hangs then crashes

14 Nov 2014   #1

BSOD - Occurs during Shut Down Process. Shut Down hangs then crashes

Hey there,

Lenovo E440 that ran excellent until recently. About a week or two ago I got an error message about a power surge on a USB port. Didn't really seem to effect much so I moved on. Lately, when shutting down, it hangs for a few minutes... just sitting at the final "Shutting Down" screen. After a while, it kicks off - except yesterday where it BSOD - twice. Any ideas? When I turn it back on, get the standard prompt for safe mode or start windows normally. In the event logs, I see nothing other than the kernel critical error.

No major software/hardware changes recently that I can remember.


My System SpecsSystem Spec
14 Nov 2014   #2

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM

Your Realtek PCI-e Wireless LAN NIC NDIS driver has been flagged.

fffff880`035bc268  fffff880`05bc4ee3Unable to load image \SystemRoot\system32\DRIVERS\rtwlane.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for rtwlane.sys
*** ERROR: Module load completed but symbols could not be loaded for rtwlane.sys

0: kd> lmvm rtwlane
start             end                 module name
fffff880`05aa5000 fffff880`05d93000   rtwlane  T (no symbols)           
    Loaded symbol image file: rtwlane.sys
    Image path: \SystemRoot\system32\DRIVERS\rtwlane.sys
    Image name: rtwlane.sys
    Timestamp:        Tue Sep 03 14:41:39 2013 (5225E713)
    CheckSum:         002E08DB
    ImageSize:        002EE000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Check for an updated version here.

Is this device connected via a USB port?
My System SpecsSystem Spec
15 Nov 2014   #3


Thank you thank you!

I updated the driver and all seems well again. Excellent work as usual, love this place!

My System SpecsSystem Spec

15 Nov 2014   #4

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM

You're welcome, glad it's sorted.
My System SpecsSystem Spec

 BSOD - Occurs during Shut Down Process. Shut Down hangs then crashes

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