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Windows 7: BSOD "Unexpected Kernel Mode Trap" without errorNo (W8.1)

15 Nov 2014   #1
Doezer

Windows 7 pro x64
 
 
BSOD "Unexpected Kernel Mode Trap" without errorNo (W8.1)

Hi,
I'm on Windows 8.1 (I don't think there's eightdotoneforums.com) and I had this BSOD a lot of times for a few days. I have removed any hardware I added (just a bluetooth dongle) and it still happens. If I do a restoration to a previous state, it works again only if I go in safe mode first. So let's just put it this way :
1) I try to reboot or shutdown my computer, but it doesn't work, so I use the hardware button
2) When it tries to boot, it gives me the BSOD just after the OS booting menu
3) 2nd boot, I restore the computer to a previous state, then reboot
4) the reboot ends up in BSOD so I enable safe mode
5) I can boot in safe mode and I have the message "your computer was successfully restored blahblah"
6) I reboot in normal mode but it still doesn't work (i'm in safe mode right now)

The only software that is deleted by the restoration point is a redistributable provided with the installation of a game, Elite Dangerous.

There wasn't any error code each time.

I did my research and it appeared that Avast might have been part of the problem, but thing is I uninstalled it a few days ago (with the clean uninstall) so it shouldn't be the case. I have redone the clean uninstall just in case.

I uploaded the files gathered by your Log collector (oh and it creates the zip file in c:\...\desktop no matter what, except that my desktop is in D: )

Thanks a lot!


My System SpecsSystem Spec
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15 Nov 2014   #2
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

My System SpecsSystem Spec
15 Nov 2014   #3
Anthony

Microsoft Community Contributor Award Recipient

MS Windows 7 Professional 64-bit SP1
 
 

My System SpecsSystem Spec
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15 Nov 2014   #4
Doezer

Windows 7 pro x64
 
 

Thank you, I'll write it there.
My System SpecsSystem Spec
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 BSOD "Unexpected Kernel Mode Trap" without errorNo (W8.1)




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